Center Representative Front Desk
Resume:
Rene Long
Friendly hospitality worker committed to customer satisfaction energetic professional with exceptional communication skills
Indianapolis, IN 46203
********************@***********.***
I'm a great multitasker good with phone ettquite and a team player or can be a team leader, And a very good problem solver
Authorized to work in the US for any employer
Work Experience
Call Center Representative
CHS Group - Indianapolis, IN
September 2021 to February 2023
Taking calls from clients with issues,questions and concerns, Immediately Found a solution and multi- task and problem solving skills to find a solution. Dispatcher
DIAL ONE - Indianapolis, IN
July 2019 to November 2022
Answered phones,Dispatched Drivers to and from work sites.Solved problems for drivers and / or customers..
Bartender/Server/Trainer
Rock Bottom Brewery & Restaurant - Indianapolis, IN May 2011 to March 2020
Greeting guest in a timely matter, Taking and presenting food and drink orders including specialty cocktails,and desserts.Maintain clean bar area, stock for next day shift.Training all new staff. And maintaining the open and closing duties.Processed all payments at table Front Desk Associate
Red Roof Inns, Inc. - Indianapolis, IN
November 2002 to February 2007
Greek guess and check them in answer phone calls regarding room inquiries and reservations. Call and communicate with vendors to cater to guest needs and requests. Able to handle any complaints,and needs of all guests at all times.
Education
General educational development
Howe High School - Indpls in
September 1984 to August 1988
Skills
• Upselling (10+ years)
• Guest services (10+ years)
• Account Management
• Telemarketing (6 years)
• Front Desk (4 years)
• POS
• Cleaning Experience
• Bartending
• Serving Experience (10+ years)
• Host/Hostess
• Restaurant Experience (10+ years)
• Banquet Experience
• Catering
• Retail Sales
• Food Safety
• Cash Handling
• Food Preparation (10+ years)
• Serving (10+ years)
• Order Picking
• Communication skills
• Hotel experience (6 years)
• Basic math
• Food service (10+ years)
• Customer service (10+ years)
• English
• Culinary Experience
• Busser
• Time Management
• Warehouse experience
• Materials handling
• Shipping & receiving
• Packaging
• Order picker (2 years)
• Leadership
• Cooking
Certifications and Licenses
Liquor license
Present
ServSafe
Present
Bartender License
Present
Food Handler Certification
Present
Groups
Page Turners
June 2013 to Present
I'm a group leader to this wonderful group of ladies who meet every Wednesday to discuss the book we all read.Its a great group of ladies whom love to read,and do some lillte gossiping lol I really enjoy being a leader and role model
Additional Information
I'm very socialble,friendly,and easy to get along with.I am a great listener and will help anyone that needs a friend or a shoulder to cry on.
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