Service Representative Production Operator

CHRISTINE T. CASINTO

Canduman Riverside,

Mandaue City

096********

***********@*****.***

PERSONAL INFORMATION

Date of Birth : August 3, 1991

Age : 31

Place of Birth : Sinonoc,Dapitan City

Height : 5’2

Father : Panfilo T. Casinto (deceased)

Mother : Leonora T. Casinto

Parent’s Address : Sinonoc,Dapitan City

Religion : Roman Catholic

Sex : Female

Civil Status : Single

Languange / Dialect Spoken : Cebuano, Tagalog, and English SKILLS

*Knowledgeable on basic computer operations

*Good in communication

*Research skills

*Time management

*Adaptability

*Delivering quality content

INTEREST

*Writing

*Traveling

*Photography

*Doing Sports

EDUCATIONAL BACKGROUND

Elementary : Sinonoc Elementary school (2006-2007) Dapitan City, Zamboanga Del Norte

Secondary : Dapitan City National High School (2007-2008) Dapitan City, Zamboanga Del Norte

College : Jose Rizal Memorial State University (2016-2017) Bachelor of Secondary Education (Major in English) Dapitan City, Zamboanga Del Norte

WORK EXPERIENCE

Taiyo Yuden Philippines – 2010 to 2012 (Production Operator)

- Examine raw materials, visually check them through microscope and segregate the non-conforming items.

- Marking, tagging, noting ploblems and rejecting defective items. Vercxs Outsoursing Inc. - (BPO company)

- February 2, 2018 to November 7, 2019

- Customer Suppport Representative

- Handle customers’ complaints, provide appropriate solution, and alternative within the time limit.

- Identify and asses customers’ needs to achieve satisfaction.

- Respond to customers’ queries submitted via email.

(BBDM)Big Brain Digital Marketing Inc. – January 23, 2020 to January 31, 2023 Review Writer (Jan. 2020 to June 2022)

Content Writer (June 2022 to January 2023)

- Creating high-quality content (originality, relevance, engagement)

- It also includes tasks like proofreading and using SEO tools. REFERENCE

Name Position Number

• Signmund Solon Manager(BBDM) 091********

• Melith Durano HR(BBDM) 096********

• Cattleya Leciones Supervisor(BBDM) 092********

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