LAURA BOWLING
Elsmere, KY *****
******.*.**@*****.***
Diligent Shipping & Receiving professional accustomed to promoting efficient warehouse funtions to meet producion goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting product and resolving issues with vendor representatives. I have strong records management and accounting capabilities. Authorized to work in the US for any employer
Work Experience
Front End Manager
Gabes - Florence, KY
May 2022 to February 2023
Managed front end cashiers. Assured customers were happy and money on point. Assessed problems and fixed them. Worked directly with GM on various projects and updating. I had to keep the Team motivated and productive.
Shipping Clerk
Prestolite - Florence, KY
March 2020 to August 2020
Daily shipping duties.
On downtimes I would pick orders driving a cherrypicker. I was loading, unloading, packaging, & labeling Alternators for UPS and FedEx orders. Some of these could weigh up to 170 lbs. I became very proficient driving a large cherrypicker. Shipping and Receiving Clerk/Customer Service
Lingo Manufacturing - Florence, KY
January 2020 to March 2020
• Daily contact with Fed Ex Shipping, UPS World ship and local drivers.
• Prepared and attached all shipping related documents to shipments such as BOL's Packing Slips, commercial invoices and dangerous good declarations Customer Service Specialist/ Shipping Dept
Trancy Logistics America - Erlanger, KY
September 2019 to January 2020
• Investigated an used optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
• Handled day to day shipping and receiving overseeing more than 500 packages a day, most shipping overseas
• Provided assistance to clients
• Maintained up-to-date knowledge of customer accounts Senior Processing Technician
IRS - Florence, KY
January 1998 to April 2016
• I processed refunds, preformed complex penalty and interest calculations.
• Account Problem Resolutions and created Certified letters to millions of taxpayers.
• I am also a Certified Training Instructor.
Bookkeeper/Customer Service/Front end Leader
Big Lots - Bellevue, KY
August 1991 to February 1995
• Daily accounting of previous days receipts. Overages, shortages, accounts payable, accounts received, cash drops to the bank. Also a Customer Service Specialist, truck unloader, stocker, acting Mgmt, and I opened and closed the store
Education
High school or equivalent
Skills
• Warehouse Associate (7 years)
• Forklift (4 years)
• Shipping & receiving (5 years)
• Shipping Receiving
• Tax preparer (10+ years)
• Bookkeeping (10+ years)
• Document Drafting
• Security issues troubleshooting
• Quality Assurance
• Logistics
• Records Management (10+ years)
• Accounting
• Accounts Payable (4 years)
• Order Picking (3 years)
• General Ledger Accounting
• Freight Experience (7 years)
• Materials Handling (6 years)
• Payroll (3 years)
• Account Reconciliation
• Journal Entries
• Office Management (2 years)
• English
• Reach truck
• Cherry picker (3 years)
• Accounts Receivable (3 years)
• RF Scanner (4 years)
• Inventory Control (4 years)
• Pallet Jack (10+ years)
• Merchandising
• Pricing
• SAP
• Warehouse experience (7 years)
• Interviewing (1 year)
• Employee orientation (5 years)
• Customer service (10+ years)
Certifications and Licenses
Forklift Certification
Assessments
Filing & Organization — Highly Proficient
November 2019
Arranging and managing information or materials using a set of rules. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Warehouse Associate — Proficient
February 2020
Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.