Claims Associate Security Assistant
Resume:
TIMI BENTON
Lakeland, FL
**********@***.***
SUMMARY OF QUALIFICATIONS
Microsoft Office Proficient
Excellent Phone Etiquette
Customer Service Oriented
Leadership Skills
Reliable/Responsible
Critical Thinking
Team Player
Data Analysis
Detailed Oriented
EMPLOYMENT EXPERIENCE
Firefly Legal 09/18-03/2020
Office Associate Tampa, FL
•Handled a special account called EZ messenger for
•Followed up with the client EZ messenger on many details that they required.
•On conference calls with the client once a month.
GEICO 11/17-05/18
Payment Recovery Tech Lakeland, FL
•Determined individual cases where possibilities for subrogation and recoveries exist.
•Applied rules and statutes to fact situations to identify possible resources on which to base a demand for reimbursement from third party payers.
•Used available resources to investigate claim situations and identified other entities and individuals with resources against which subrogation or recovery claims can be made.
•Reviewed and evaluated accident or incident reports, individual claims, medical or other documents relating to funds paid out by an agency.
•Notified other parties and insurance carriers or attorneys of the agency subrogation or recovery interest; conferred with other parties, insurance carriers and attorneys concerning potential settlement or other actions.
•Prepared and maintained case files, correspondence, legal documents and other information related to subrogation claims.
Burnetti, P.A. Law Firm 11/14-10/17
Workers Compensation & Social Security Assistant Lakeland, FL
•Composed and revised legal documents for attorneys, including letters, dispositions, and court filings.
•Ensured legal documents were processed and handled in a timely and efficient manner in order to comply with appropriate regulations and deadlines.
•Managed Attorney’s calendar and set up appointment for potential clients.
•Drafted decisions, motions, and petitions to be filed with the appropriate court.
Walt Disney World Resorts 11/13-10/14
Parking Hostess Lake Buena Vista, FL
•Responsible for greeting guests, loading and unloading trams, operating and driving parking trams.
•Delivered narrations of varying lengths in front of large groups and providing audience control.
•Helped ensure guests have enjoyable experience and answered questions for guests.
Stone River/National Flood Services 07/12-05/13
Underwriting/Customer Service Lakeland, FL
•Took numerous applications via phone and handled a call volume of 100 per day.
•Inputted all information in specific software system to give quote for the flood insurance application.
•Ascertained that all file documentation complies with underwriting and authority level standards, and passes all audits.
•Responsible for authorizing reinsurance of policy when the risk is high or declining excessive risks
New York Life Insurance, Tampa FL May 2009-April 2010
Claims Associate III
•Reviewed, analyzed and paid death claims within five business days.
•Ordered and reviewed medical records for cases that fell under the contestable period.
•Issued denial letters for claims falling outside of coverage and submitted weekly reports to management.
•Used an electronic diary system documenting resolutions for unsettled files.
EDUCATION
Lakeland Senior High School, Lakeland, FL
Diploma Earned
Polk State College, Lakeland, FL
Business Administration – College Credits
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