Crew Member Restaurant Team
Resume:
German M. Endaya
Address: *** *. ****** ** *** Juan City Philippines
Phone No. +966*********
Email Id: ***************@*****.***
Career Objective
Restaurant Manager with 5+ years of experience managing a high-quality and fast-paced fast food restaurant. Ability to train staff to the highest standards of customer service, ensuring increased customer satisfaction, reduced staff turnover rates, and a 92 percent rise in sales through upselling techniques. Looking to use my strong leadership skills and proven track record of assisting restaurants to achieve new levels of profitability and efficiency for your restaurant.
Employment History
Position: Restaurant Manager
Company: Jasmis Lathieth International Commercial Co.
Address: Al Dammam Saudi Arabia
Date: November 01 2018 – Up to Present
Job Description/Duties and Responsibilities:
Oversee employee work in front and back of house to ensure compliance with the company policies, regulations, and food safety guidelines.
Maintaining all inventories required for food department, keeping records of quantity of food used and preparing food for storage.
Supervise and coordinate activities of staff who prepare, portion food and assemble the order.
Responds to guest service in a timely manner, resolving problems and turning potentially negative situations into positive situation.
Produce monthly reports detailing sales trends and forecasts.
Consistently exceed daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover low.
Checking daily Inventory by Foodics system to avoid shortage from items.
Preparing reports and other performance analysis.
Position: Store Supervisor
Company: Jasmis Lathieth International Commercial Co.
Address: Al Dammam Saudi Arabia
Date: July 15 2015 to October 30 2018
Job Description/Duties and Responsibilities:
Managing a team of over 18 to 20 employees,
Supervise, direct and coordinate restaurant team members.
Orientate and monitors new team member.
Ensure and monitor food service and quality control.
Address customer’s complaints or concern to improve good service
Organizing new employees and existing their concerns.
Handling all purchasing, inventory control, ordering, cash control and maintenance issues.
Lead by example and demonstration the importance of treating every team member and guest with respect.
Position: Crew Trainer
Company: Hardees Kuwait Food Americana Company (Kuwait)
Address: Al Dhajeej State of Kuwait
Date: September 28 2007 to October 21 2013
Job Description/ Duties and Responsibilities:
Make training to the crew member.
Make the monthly training schedule for the new and existing crew.
Coaching and directing using appropriate leadership skills.
Communicated and executed to ensure balanced food flow.
Position: CREW Member (Cashier)
Company: Hardees Kuwait Food Americana Company (Kuwait)
Address: Al Dhajeej State of Kuwait
Date: February 15 2005 to September 28 2007
Job Description/Duties and Responsibilities
Machine used properly cash money included.
Cash machine security.
Handling guest complain.
Cash maintaining the selling suggestions system.
Orientation about the cash function for the new trainees.
Position : Restaurant Waiter
Company: Quezon City Sports Club Inc.
Address: E. Rodriquez Sr. Quezon City Philippines
Date: December 12 1997 to December 25 2004
Job Description/Duties and Responsibilities
Taking down customer and serving the food exactly are requested.
Handling menu to the customer.
Assisting guest to vacant reserved table.
Record the prices that the guest ordered in the guest check.
Courteously handle the bill to the customer.
Education
Course: Computer Technology
Technological Institute of the Philippines
Training / Seminar Attended
Training Center: Quezon City Sports Club
Duration: August 2 2004 to August 3 2004
Address: Quezon City, Philippines
Title: Refresher Course on Basic Food Service
Special Skills / Interests
Verbal Communications Skills
Interpersonal Communication Skills
Customer Service
Team-Oriented
Multi-Tasking
Problem Solving
Profitable Thinking
Commercial Awareness
Team Player
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