Shamanee Rahmings
Cell: 719-***-****
Colorado Springs, CO 80910
**********@*****.***
SUMMARY
5+ years of telemarketing, call center, and sales experience
10+ years of cashier and customer service experience
HIGHLIGHTS
Customer service expert
Microsoft Office
Accounting/Bookkeeping
Telecommunication skills
Friendly and courteous
Complex problem solver
Cash register transactions
Data entry
30+ WPM Typeset
WORK EXPERIENCE
Valet Parking Attendant
Premier Parking, Colorado Springs, CO
2021-present
Park and retrieve customers’ vehicles in designated valet parking area
Monitor the parking and drive-up area to keep the flow of vehicles organized
Assist visitors, customers and staff with general inquiries about parking, site location, and directions.
Supervisor of Sales
Harbor Freight, Colorado Springs, CO
2015-2021
Provided product and brand knowledge to customers and accurately processed customer transactions and maintained cash drawer
Stocked, replenished, and organized inventory with accuracy and efficiency
Maintained knowledge of current sales and promotions, policies regarding exchanges
Inventory Specialist
Washington Inventory Service, Colorado Springs, CO
2013-2014
Performed Inventory tasks (counting supplies, merchandise) for product at customer’s stores or warehouses
Work independently in a fast paced, physically and mentally demanding environment
Demonstrated the ability and stamina to stand for extended periods of time
Receptionist & Janitor
Current Shipping & Receiving, Colorado Springs, CO
2008-2010
Answered phones, managed invoices, and booked clients
Dusted and wiped clean all office furniture, fixtures at various office buildings
Mopped, swept, and vacuumed floors in office buildings
Telemarketing Sales Representative
Graven Austin & Drake, Colorado Springs, CO
2006-2013
Established new and renewed customer subscriptions as well as adjusting services per customer requested
Consistently met and maintained a 30% sales goal average
Resolved customer billing inquiries and account issues and remained courteous and calm, even during moments of customer dissatisfaction
EDUCATION
Mitchell High School, Colorado Springs, CO
High School Diploma
2005