Service Representative Medical Coder
Resume:
Talesha Luckert
Wichita, KS *****
************@*****.***
Work Experience
Medical Coder and Billing ICD-10 DRG /APR coding
Children's hospital of Los Angeles California - Los Angeles, CA April 2014 to September 2022
Read encounters,be able to decipher diagnosis and diseases. Knowing the correct up-to-date codes to use and working with coworkers to get the best codes possible. EM evaluation and management coding, outpatient coding, inpatient coding, fraud claims, account receivable. SOP coding, CPT coding and HCPC. I worked with cerna, VPN, epic, Cisco systems. 3M 360 coding system. ICD-10 DRG
APR Billing
Customer service - claims
HilandTill,LLC - Kansas
May 2016 to August 2020
Inbound and outbound calls. Resolving billing complaints, fraud claims edit. Directing a grieving customer to the right department to resolve their issues. You finding money and adjusting bills and collecting on outstanding bills. Data entry and keeping records of customer interactions and transactions. Customer Service Representative
Gordmans - Wichita, KS
June 2009 to September 2014
Sells customer service. Job title was helping customers get satisfaction either with the return or an exchange in any way to please their shopping experience. Medical Coder/Biller
Kansas Masonic Home - Wichita, KS
April 2012 to August 2014
EM coding, outpatient coding, inpatient coding. Insurance billing. Fraudulent protection. CPT and HCPC coding. Billing, accounts receivable.
Medical Coder
Medicine Lodge - Wichita, KS
August 2012 to November 2013
EM coding (evaluation and management), outpatient coding, inpatient coding sent invoices, updated accounts, received, sort and track incoming payments. Fraudulent claims. Education
Vocational college
High school diploma or GED
Skills
• Customer support
• Communication skills
• Customer service
• Medical Coding
• ICD-10
• Medical Billing
• CPT Coding
• ICD Coding
• Medical Records
• Anatomy Knowledge
• Physiology Knowledge
• VPN
• Hospital Experience
• Computer skills
• Microsoft Office
• English
• Windows
• Microsoft Word
Additional Information
I am a very hard worker with great people skills. And will always work hard. I am a passionate and dedicated employee.
Before going to college I worked in retail and customer service and cashiering until I later went to school for a higher learning and was able to get a job through my vocational college training and successfully stayed in that job for 9 years.
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