sophonie charles
CUSTOMER SERVICES/CLAIMS INSURANCE FNOL
Lehigh Acres, FL 33936
**********@*****.***
AS A CERTIFIED MEDICATION TECHNICIAN ADMINISTERS PRESCRIBED MEDICATION TO PATIENTS AND MAINTAINS RELATED MEDICAL RECORDS UNDER IMMEDIATE SUPERVISON VERIFEID INTENTIY OF PATIENT RECEIVING MEDICATION AND RECORDS NAME OF DRUG,DOSAGE AND TIME OF ADMINISTRATION ON SPECIFIED FORMS OR RECORDS.
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
CSR INSURANCE CLIAMS REP
Solera Holdings Inc Lynx Services LLC - North Fort Myers, FL June 2021 to September 2022
claim representatives work for insurance companies to settle claims through the evaluation of facts a customer's situation surrounding their claim they are responsible for determining whether the loss is covered and what compensation should be working with FNOL AND DIFFERENTS INSURANCE COMPANIES LIKE TENNESSE FARM BUREAU OKLAHOMA FARM BUREAU INSURANCE AND EXCETERA I WORK WITH PROPERTY CLAIMS, AUTO CLAIMS, GLASS CLAIMS AND LIABILITY CLAIMS Hha/med Tech
Rose Garden Residential Care - Fort Myers, FL
January 2018 to December 2020
MY REPONSIBILITY WAS BAITHING, CLEANING THE RESIDENTS' ROOMS MAKES BEDS FEEDING THE RESIDENTS DO ACTIVITY WITH THE RESIDENTS AND ALSO, I WAS A MED TECH AT ROSE GARDEN I HAD TO COUNTS ALL MEDS AND SIGN FOR THE MEDS CART THAT I WAS WORKING ON I CLEAN THE RESIDENTS' ROOMS TAKE OU TRASH I WAS DOING ALMOST EVERYTHING
Direct Care Staff
Sunrise Community - Cape Coral, FL
March 2005 to December 2009
BAITHING CLEANING DRESSING COOKING MAKE BEDS TAKING OUT TRASH TAKE THE RESIDENTS OUT TO THE COMMUNITY GO OUT TO FUN PLACES
HHA
HEALTH FORCE HOME HEALTH - Fort Myers, FL
April 2000 to October 2001
assistant with personal task such as dressing and bathing, and helping to keep home safe and clean supports patients by providing housekeeping and laundry services and shopping and for food and other household requirements preparing and serving meals and snacks and running errands Caregiver
ALTERA ASSISTANT LIVING - Lehigh Acres, FL
May 1998 to November 1999
Assists residents with activities of daily living,including bathing, dressing, grooming, toileting, transferring,and getting to and from activities and meals according to the individual service plan .allows and encourages residents to do as much of their own care as possible Education
Florida health academy - Bonita Springs, FL
January 2004 to September 2004
florida health academy - Bonita Springs, FL
February 2002 to February 2002
HEALTH CARE in MEDICAL ADMINISTRATIVE ASSISTANT
SWFL COLLEGE - Fort Myers, FL
January 1996 to April 1997
High school or equivalent in cna
Lehigh Senior High School - Lehigh Acres, FL
January 1994 to June 1995
Skills
• Typing (1 year)
• HIPAA (1 year)
• Customer service (1 year)
• Dementia care (3 years)
• Caregiving (5 years)
• Memory care (5 years)
• Epic (Less than 1 year)
• Clerical experience (1 year)
• Documentation review (1 year)
• Communication skills
• Computer literacy (4 years)
• Computer skills (4 years)
• Patient monitoring (5 years)
• Document management (4 years)
• Filing (3 years)
• Medical terminology (2 years)
• Data collection (1 year)
• Windows
• Alzheimer's care (3 years)
• Computer operation (3 years)
• Insurance verification (2 years)
• Medication administration (4 years)
• Developmental disabilities experience (5 years)
• Patient care (5 years)
• Laundry (2 years)
• Assisted Living (3 years)
• EHR systems (1 year)
• pc skills shut down computer use mouse to point and to click (4 years)
• Bilingual
• Visio (2 years)
• Microsoft Access (2 years)
• EMR Systems (1 year)
• Nursing
• English
• Meal Preparation (5 years)
• Home Care (5 years)
• Vital Signs (5 years)
• Office experience
• Medical records
• Workers' Compensation
• Microsoft Word
• Customer service
• Microsoft Excel
• Computer skills
• HIPAA
• Data entry
• Microsoft Office
• Personal assistant experience
Certifications and Licenses
AED Certification
First Aid Certification
Certified Medication Aide
CNA
BLS Certification
Certified Medication Technician
State Tested Nursing Assistant
Certified Home Health Aide
CPR Certification