sophonie charles

CUSTOMER SERVICES/CLAIMS INSURANCE FNOL

Lehigh Acres, FL 33936

adv3pw@r.postjobfree.com

+1-786-***-****

AS A CERTIFIED MEDICATION TECHNICIAN ADMINISTERS PRESCRIBED MEDICATION TO PATIENTS AND MAINTAINS RELATED MEDICAL RECORDS UNDER IMMEDIATE SUPERVISON VERIFEID INTENTIY OF PATIENT RECEIVING MEDICATION AND RECORDS NAME OF DRUG,DOSAGE AND TIME OF ADMINISTRATION ON SPECIFIED FORMS OR RECORDS.

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Work Experience

CSR INSURANCE CLIAMS REP

Solera Holdings Inc Lynx Services LLC - North Fort Myers, FL June 2021 to September 2022

claim representatives work for insurance companies to settle claims through the evaluation of facts a customer's situation surrounding their claim they are responsible for determining whether the loss is covered and what compensation should be working with FNOL AND DIFFERENTS INSURANCE COMPANIES LIKE TENNESSE FARM BUREAU OKLAHOMA FARM BUREAU INSURANCE AND EXCETERA I WORK WITH PROPERTY CLAIMS, AUTO CLAIMS, GLASS CLAIMS AND LIABILITY CLAIMS Hha/med Tech

Rose Garden Residential Care - Fort Myers, FL

January 2018 to December 2020

MY REPONSIBILITY WAS BAITHING, CLEANING THE RESIDENTS' ROOMS MAKES BEDS FEEDING THE RESIDENTS DO ACTIVITY WITH THE RESIDENTS AND ALSO, I WAS A MED TECH AT ROSE GARDEN I HAD TO COUNTS ALL MEDS AND SIGN FOR THE MEDS CART THAT I WAS WORKING ON I CLEAN THE RESIDENTS' ROOMS TAKE OU TRASH I WAS DOING ALMOST EVERYTHING

Direct Care Staff

Sunrise Community - Cape Coral, FL

March 2005 to December 2009

BAITHING CLEANING DRESSING COOKING MAKE BEDS TAKING OUT TRASH TAKE THE RESIDENTS OUT TO THE COMMUNITY GO OUT TO FUN PLACES

HHA

HEALTH FORCE HOME HEALTH - Fort Myers, FL

April 2000 to October 2001

assistant with personal task such as dressing and bathing, and helping to keep home safe and clean supports patients by providing housekeeping and laundry services and shopping and for food and other household requirements preparing and serving meals and snacks and running errands Caregiver

ALTERA ASSISTANT LIVING - Lehigh Acres, FL

May 1998 to November 1999

Assists residents with activities of daily living,including bathing, dressing, grooming, toileting, transferring,and getting to and from activities and meals according to the individual service plan .allows and encourages residents to do as much of their own care as possible Education

Florida health academy - Bonita Springs, FL

January 2004 to September 2004

florida health academy - Bonita Springs, FL

February 2002 to February 2002

HEALTH CARE in MEDICAL ADMINISTRATIVE ASSISTANT

SWFL COLLEGE - Fort Myers, FL

January 1996 to April 1997

High school or equivalent in cna

Lehigh Senior High School - Lehigh Acres, FL

January 1994 to June 1995

Skills

• Typing (1 year)

• HIPAA (1 year)

• Customer service (1 year)

• Dementia care (3 years)

• Caregiving (5 years)

• Memory care (5 years)

• Epic (Less than 1 year)

• Clerical experience (1 year)

• Documentation review (1 year)

• Communication skills

• Computer literacy (4 years)

• Computer skills (4 years)

• Patient monitoring (5 years)

• Document management (4 years)

• Filing (3 years)

• Medical terminology (2 years)

• Data collection (1 year)

• Windows

• Alzheimer's care (3 years)

• Computer operation (3 years)

• Insurance verification (2 years)

• Medication administration (4 years)

• Developmental disabilities experience (5 years)

• Patient care (5 years)

• Laundry (2 years)

• Assisted Living (3 years)

• EHR systems (1 year)

• pc skills shut down computer use mouse to point and to click (4 years)

• Bilingual

• Visio (2 years)

• Microsoft Access (2 years)

• EMR Systems (1 year)

• Nursing

• English

• Meal Preparation (5 years)

• Home Care (5 years)

• Vital Signs (5 years)

• Office experience

• Medical records

• Workers' Compensation

• Microsoft Word

• Customer service

• Microsoft Excel

• Computer skills

• HIPAA

• Data entry

• Microsoft Office

• Personal assistant experience

Certifications and Licenses

AED Certification

First Aid Certification

Certified Medication Aide

CNA

BLS Certification

Certified Medication Technician

State Tested Nursing Assistant

Certified Home Health Aide

CPR Certification

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