Time Sales Associate
Resume:
Jessica Hupp
Nyack, NY *****
Email: ********@*****.***
Phone: 413-***-****
Employment History
December 2015-March 2022 Michael Kors Outlet
Store Manager
Took a $3.5M to $8M over the span of 4 years, creating an exciting and dynamic working environment where everyone is challenged to work to their top potential, as supportive teammates, and high individual contributors. Streamlined operations and enhanced training. We were one of the first Michael Kors stores in the United States to open after Covid, becoming one of the most profitable stores in the US throughout the ongoing pandemic. While making sure that the growth of my team was a top priority by implementing SMART goals for all associates and facilitating internal promotions
June 2005- December 2015 J. Crew Factory
June 2014- December 2015 Somerville, MA Store Director
Opened and ran the third highest volume store in Factory/Mercantile division, all within our first 14 years of open. Hired and trained entire team of 3 managers and up to 50 associates during peak, responsible for predicting business trends, utilizing P&L report and staying on top of workload to stay payroll compliant. While making sure that the growth of my team and customer experience are the number one priority.
May 2012-June 2014 Merrimack, NH Assistant Manager
Was an integral part of hiring, training, and the daily operations of opening a new store. Grew business and helped to make Merrimack a top comping store in the division. Helped coach associates and management team for next. As well as being responsible for both HR and merchandising entire store upholding J. Crew’s incredibly high visual standards.
May 2011-May 2012 Lee, MA Store Assistant Manager
Merchandising entire store, while maintaining a culture of selling and customer service and consistently striving to grow, take on more responsibility and create new initiatives and ideas for the growth of myself as well as the store.
May 2010-May 2012 Lee, MA Key Holder
Store Merchant, created and implemented new and more efficient rollout process plan, coached associates to be efficient and always work with a sense of urgency, while always keeping excellent customer service, both from myself, as well as every member of my team, my top priority.
May 2006-May 2010 Lee, MA Part-time Sales Associate
While attending Community College in the area, and then coming home from school breaks while attending Loyola University- Chicago, I was often looked at as a senior associate; running the floor when managers had to step off and taking on other KH responsibilities, including helping to run parts of rollout. I also became the first associate in that store to reach $100,000 in sales.
Education
University of Maine Machias, Machias ME
Bachelor of Arts Psychology and Community Studies Ongoing
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