Scrum Master Project Manager

Asha Phox

*** ******* ***** • Cinnaminson, NJ ***77 • 609-***-**** • ********@*****.***

Summary of Qualifications

·SAFe Scrum Master Certified (SSM).

·Completed projects under budget by utilizing cost effective resources.

·Experience facilitating the creation and management of requirements and process transformation initiatives within an agile framework.

·Ability to quickly learn and collaborate in a team environment.

·Excellent analytical, problem-solving, and verbal/written communication skills

Education

Bachelor of Science - Information Technology, Programming, and Software Development

Purdue Global University (2021)

·Overall GPA 3.99

Master of Science – Management and Leadership: Project Management

Purdue Global University (2023)

·Current GPA 4.00

Work History

R2 Factory at Rolls-Royce, Remote 09/2022 – 04/2023

Agile Project Manager/Ops Support Lead

·Responsible for tracking and managing technology goals and objectives.

·Responsible for driving the delivery of customer engagements, ensuring that we maintain a positive Net Promotor Score.

·Provided oversight of the R2 Factory U.S. budget, including tracking, spending, and raising purchase orders.

·Supported the project forecasting and resource allocation process to ensure projects are within budget and on time.

·Guided and coached the R2 Factory technology team on how to use Agile practices and principles to deliver high-quality products and services to our customers.

·Supported the product owners in preparing for client meetings and gate reviews.

·Accountable for risk management in the U.S.

·Supported central PMO and Ops team in delivering improvements to the governance processes.

Class Technologies, Remote 08/2021 – 08/2022

Agile Project Manager/Scrum Master

·Responsible for facilitating scrum ceremonies such as daily stand-up, backlog refinement, sprint planning, sprint review, and sprint retros.

·Effectively support three projects such as full-stack, iOS, and Android, by removing impediments for developers to ensure deadlines for releases are met.

·Coordinate ad-hoc gated review meetings for developers when questions arise on new features being implemented.

·Facilitated go/no-go meetings before release.

·Identify dependencies between agile teams and effectively communicate and resolve dependencies.

·Manage the scrum board in JIRA to ensure statuses are being updated when necessary.

·Create release pages and apply fix version to JIRA tickets when tickets have been moved to Ready for Prod.

·Utilize JIRA dashboards to present the burndown chart for developers, in addition to other dashboards related to hotfixes, etc.

Merrill Lynch (BOA), Pennington, NJ 08/2017 - 07/2021

Project Manager/GWIM Sr Operations Analyst

·Analyzed issues by performing root cause analysis.

·Coordinated onboarding process for projects to ensure business objectives were clear.

·Facilitated and coordinated Salesforce CRM application implementation about rollouts, updates to functionality, and infrastructure maintenance.

·Provided ad hoc administrative/technical support to cross-functional teams and departments.

·Coordinated all Scrum Ceremonies including Sprint Planning, Daily Standup, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning

·Created project management documents such as Project Charter, Scope Statement, WBS, Cost-Benefit Analysis, Gantt Chart, Communications Plan, and Lessons Learned document.

·Analyzed and resolved complex issues for internal staff related to Salesforce; ran reports and organized data.

·Acted as a liaison between developers and stakeholders, providing quality communication and project updates.

·Participated in deploying projects, new initiatives, new processes, and systems to enhance the functionality of tools.

·Facilitated Data Integration initiatives, managed the creation of databases, and effectively managed defects.

YouBe Technologies, Princeton, NJ 10/2014 - 07/2017

Agile Scrum Master/Project Manager

·Set and run effective recurring status meetings with the product, portfolio, and delivery managers for backlog grooming.

·Empowered the team to make system and process improvements captured in sprint retrospective meetings.

·Managed and facilitated projects that designed mobile applications, websites, and logos for clients and internal projects.

·Assisted team members with understanding agile values, principles, methods, and practices in self-management and cross-functional structures.

·Effectively managed software vulnerabilities for clients.

·Analyzed and resolved technical and application issues.

·Collaborated with the product owner to define project scope and objectives.

·Assisted with documenting client’s requirements, and development of client’s stories and estimates.

·Created project management documents such as Project Charter, Scope Statement, WBS, Cost-Benefit Analysis, Gantt Chart, Communications Plan, and Lessons Learned document.

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