SHANTE A. JACKSON

**** ******** ****** **, *******, Ga · 313-***-**** · adv3kl@r.postjobfree.com

Experience

July 2016 – Present LEAD SCHEDULER

Northside Hospital – Endocrine Specialists of Atlanta

● Receives and screens all incoming calls, accurately schedules appointments

● Create templates for physician’s daily schedules, triage high volume of calls,

● Scheduling team leader, check in/out patients, new patient intake and coordinator

● Post charges, insurance verification, knowledge and understanding of medical terminology

● Proficient in Microsoft Office and ECW

● Trainer of new nonclinical staff

March 2005 – July 2015 ENDOCRINOLOGY COORDINATOR

Center for Medicine, Endocrinology, and Diabetes

● Team Lead for back-office Endocrinology staff

● Coordinate scheduling for 7 physicians

● Train new non-clinical staff

● Verify patient insurance, obtain patient referrals

● Communicate with team, physicians, and patients

● Monitor inventory and order medical and office supplies

● Maintain compliant medical records.

December 1999 – February 2005 ASSISTANT RADIOLOGY TECHNICIAN Children’s Healthcare of Atlanta

● Assists radiology technologists and physicians in various radiology procedures including Nuclear Medicine, Fluoroscopy, and routine x-ray

● Prep pediatric patients for various radiology procedures

● Sterile technique

● Catheterization of patients ages 0-18 years, placement of NG tubes Urodynamics in perform conjunction with the Urology fellow, adhere to all hospital safety procedures, OSHA compliance.

Summary

Highly energetic, motivated, medical professional offering over 17 years of diverse medical experience in Internal Medicine, Radiology, Pediatrics, and Endocrinology. A driven individual, as well as a great self-starter who works collaboratively with physicians and patients while demonstrating customer service excellence and satisfaction. Proficient in HIPAA/EMR, organization, time management, detail, and leadership. Maintains confidentiality and adheres to organizational specific safety standards and guidelines.

SHANTE A. JACKSON

1754 Richmond Circle SE, Atlanta, Ga · 313-***-**** · adv3kl@r.postjobfree.com September 1995 – December 1999 LAB RESEARCH TECHNICIAN Clark Atlanta University

• Perform routine tasks in a research environment

• Maintain lab inventory and order supplies

• Perform various assays, set up and conduct experiments

• Relevant coursework as well as knowledge of lab equipment and procedures

• Work independently, organize work, collect and analyze data, make calculations and independent decisions, PCR.

Education

CLARK ATLANTA UNIVERSITY BACHELOR OF SCIENCE, BIOLOGY

• Biochemistry, Genetics, Physics, Invertebrate Zoology, Cell Biology, Organic Chemistry, Anatomy and Physiology

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