Service Representative Emergency Dispatcher

PROFILE

• Excellent work ethic, reliable and professional.

• Always thinking of more efficient ways to work.

• Understand the importance of being productive at work and enjoy being busy. I Can work independently or as part of a team.

• Experience in working in diverse settings. I take feedback well and view it as an opportunity to enhance my work.

• I welcome challenges and enjoy learning and trying new things. EXPERIENCE

FURNITURE NOW EXECUTIVE SALES ASSOCIATE — 2019-2022 In this position I had many responsibilities. I opened and closed a furniture store and warehouse, posted daily inventory and answered online requests (due to Covid). I also worked in the store and never finished a sale without feeling good knowing every detail from start from finish was perfect.I unloaded delivery trucks so that I could make extra money but more importantly I knew what we had on hand at all times. I loved working in the warehouse fixing, wrapping and arranging our furniture. I also did deliveries when we had no one else was available. Most of all I thoroughly enjoyed interactions with my customers. FIRST STUDENT SCHOOL BUS DRIVER — 2011-2019

After obtaining my CDL and training I drove K-8 grades to and from school. I also drove for Bay Path. I enjoyed every thing about this job. Time was a huge factor as every passenger expected every day the same pickup and drop off time. I had to be very reliable because we only had so many spare drivers and the number one thing was safety, but reliability was crucial for our team to do it’s job.

911 POLICE AND EMERGENCY DISPATCHER 2019-2020

I worked at the Southbridge police station answering 911 calls and working with the police. I received training for CPR, and learned how to navigate locations, and to keep calm collected and organized. It takes a very special individual to work in this role and there are long hours involved. You also have to compartmentalize daily events to have a healthy work/personal life balance that is healthy. This is a passion I have, but inevitably it was not the right fit for me.

• Tufts Health Plan Insurance customer service representative, claims adjuster 2000-2002

• Ski instructor • Florist The Windsor VT Flower Shop *Restaurant experience 84 City Depot Road, Charlton, MA 01507 Cell 774-***-**** references available upon request

Sarah Helene Luciani

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