Customer Service Associate
Resume:
Joy Johnson
Detroit, Mi *****
mz ********@*****.***
Work Experience
Quality Control Inspector
Shinola Detroit - Detroit, MI
December 2016 to August 2021
Responsible for reviewing products and material during manufacturing to make sure they meet company
requirements.
Duties: Include measuring objects compared to their intended physical specifications, running quality
test and identifying defects, Inspecting all leather Goods & watches.
Customer Service Associate
Autozone - Chicago, IL
May 2011 to April 2014
Responsibilities
Executed customer service while stocking product and maintaining inventory. Cleaned the facility and
managed store's revenue as cashier.
Accomplishments
Being able to work well under pressure.
Skills Used
Being professional and having a comforting approach as addressing customers while tasking within work
environment. Executes quality customer service.
Cashier
McDonald's O'hare Airport - Chicago, IL
April 2007 to February 2010
Responsibilities
Managed sales flow at frontline cash register while providing customer service. Noted count of food in
inventory in order to maintain and equal level of fresh produce, dairy and other frozen product.
Accomplishments
Getting the job done in a timely manner.
Skills Used
Remaining calm while maintaining a professional sense of urgency.
Associate
Forever lady clothing Apparel - Chicago, IL
January 2005 to May 2007
Responsibilities
Provided customer service to ensure sales flow. Stocked merchandise after organizing sorted
clothing Organized clothing by it’s color,fabric,season and price.
‘Accomplishments
Being able to work well with others.
Skills Used
Being Professional and having a comforting approach as addressing customers while tasking within work
environment.
Education
Certificate in Microcomputer Business Systems
The College of Office technology - Chicago, IL
2006 to 2007
Certificate in M.A. Medical Assistant
Center of Employment Training - Chicago, IL
2002 to 2004
Skills
* Quality inspection
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