Sonya Shepard
Aesthetician/manager
Elizabethton, TN 37643
*********@*******.***
Determined, energetic and motivated Clerical/Esthetician worker with ability to communicate effectively. Highly computer literate and able to juggle multiple tasks in a fast paced setting. Committed to improving productivity and increase overall efficiency.
• Proficient in Microsoft Word and Excel & Internet procedures
• Accurate and detailed orientated
• Strong work ethic, dependable & reliable
• Excellent customer service skills
• Dictation, Scheduling, business communications
• Sales background
• Outstanding client care, Work keys-Silver 03/2014 Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Aesthetician/manager
Weight Loss & More - Elizabethton, TN
May 2013 to Present
Accurately charted all patients' services in records.
• instructed patients about nutrition, exercise, lifestyle changes
• Completed and submitted clinical documentation in accordance with agency guidelines.
• Developed and oversaw preparation of specialized diets.
• I would approve the appearance of clients bye microdermabrasion, chemical peels, waxing, facials, teeth whiten.
• Answered phones, scheduled clients, data entry, give injections B-12 & Lipo-vite, took vitals, offered hcg
• did quarterly reports
• trained new employment
Aesthetician/Weight Loss Counselor
In Shape - Bristol, TN
October 2008 to May 2013
Educated clients on skin care procedures and products.
• Vastly improved appearance of client's skin through non-surgical processes.
• Maintained spa appearance and cleanliness.
• Provided excellent customer service and skin care treatments to all clients.
• Promptly answered multi-line phone, returned clients calls, schedule appointments
• Weighed, measured and counseled clients on weight loss
• Offered and sold HCG, Phentermine, B-12, natural supplements, hormone replacement, testosterone injections, health food, Etc.
• Gave injections and took vitals
• Check clients in/out, open and close the store
• Taught Zumba/got Zumba certification
• Made diet menu and menu of service for the spa
• Faxed, filed, data entry, paper work and charts
• Ordered supplies and did Aarons for the clinic
• Teeth whitening, did botox parties
Temp-Pro
Clerk
North Hampton, MA
March 2007 to August 2008
Made spreadsheets for engineer parts
• Filed/ faxed paper work
• Power Point, Word, Excel
• Data entry
• Organized office procedures
• Responded to email inquires
Medical Receptionist
Valley Medical Group - Greenfield, MA
January 2005 to March 2007
Answered multi phone line
• Check patients in/out
• File medical records
• Drop mail in appropriate mail boxes
• Screen insurance, put insurance and patents records into data base system, made sure insurance was still active
• Schedule patents appointments bye phone/ in person
• take inbound calls from patents leaving message for doctors in their email data base and send patents prescriptions into the pharmacy
Recieving Clerk
HSN - Elizabethton, TN
May 2002 to August 2004
Receiving Clark for home good, worked on a Assembly line. Education
aesthetician program in Skin care
Jenny lea Academy Johnson City - Johnson City, TN
2009 to 2010
Certified nursing assistant in Nursing Assistant/ Home Health Aid Greenfield Community College - Greenfield, MA
2007
HIGH SCHOOL DIPLOMA
Unaka High School Elizabethton - Elizabethton, TN
1998 to 2002
Skills
• Injections
• retail sales
• Patient Care
• Warehouse Experience (2 years)
• Customer Relationship Management (10+ years)
• Store Management Experience (10+ years)
• Sales Experience (10+ years)
• Dermabrasion
• Body Waxing
• Makeup Application
• Medical Office Experience
• Medical Receptionist
Certifications and Licenses
CPR & First Aid
Esthetician
CNA
Microsoft Word
Assessments
Conscientiousness — Expert
February 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Customer Focus & Orientation — Highly Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.