Data Analyst Customer Service
Resume:
Steven Ramirez
Austin, TX
*****************@*****.***
WEBSITES, PORTFOLIOS, PROFILES
• https://github.com/stevoatx
• https://public.tableau.com/app/profile/steven.ramirez4011 PROFESSIONAL SUMMARY
I am a current self-taught data scientist with an ambitious attitude seeking to obtain a position with a company that shares the same core values. I impose both learner and leader mentalities with any initiative that I set on myself. No matter my environment, self-improvement remains my priority whether it is personally and professionally.
SKILLS
● SQL (MySQL, SSMS)
● Python
● Microsoft Office (Excel, PowerPoint, Word)
● Tableau Dashboards
● Power BI
● Google Platforms
● R Studio
● Structured Thinking
● Data Cleaning
● Data Driven Decision Making
● Leader Mentality
● Teamwork
● Bilingual: English & Spanish
WORK HISTORY
PROJECT MANAGER, COMMERCIAL CONSTRUCTION- Puerto Rico 07/2021 to 02/2023
● Worked closely with many teams to collectively finish commercial projects that meet customers’ needs and budgets
● Managed the projects to stay on target for completion dates while maintaining quality assurance according to plan specifications
● Learned and created new strategies that led the team towards a smooth project
SALES & STOCK MANAGER 08/2016 to 06/2021
Bambu - Puerto Rico
• Managed a team of 6 employees within my department.
• Assured stock was kept up to date according to daily and weekly sales as well as analyzed top trends for best-selling products
• Top sales in the region consecutively due to my teams tactics and customer service
EDUCATION
Certified Data Analyst by Google
Data Analytics, Completed 01/2023
Interamerican University of Puerto Rico - San German, PR No Degree Computer Science, 05/2017
Dr Pedro Perea Fajardo - Mayaguez, PR High School Diploma 05/2013
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