NICOLE BROWN
*** * ******** **. ***** 863-***-**** *********@*****.***
OBJECTIVE
Actively seeking a customer service position where I can utilize my problem solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability to ensure quick contribution to your customer service team.
EXPERIENCE
Bite Squad
Delivery Driver _ 04/2018-10/2019
Driving to restaurants and picking up the correct orders.
Making sure all the orders are correct and everything requested is included.
Delivering the correct orders to the customers within a timely manner.
Sun Publications
Bindery Machine Operator/Inserter _ 08/2017-02/2018
Inserting the products into the machine properly to ensure the machine would run constantly.
Changing out minor items on the machine, such as suckers, pins, putting in and replacing needles etc.
Adjusting the machine to ensure the products were aligned to fall into place properly.
Teaching others how to process the products within the machine properly.
Processed paperwork to make sure to run the correct orders at the right times to ensure prompt delivery.
Weigh the products for mail delivery.
Liberty Tax Service
Marketing Management _ 11/2010-04/2016 (Seasonal)
Putting out new materials for promos.
Setting up and promoting marketing events.
Marketing B2B and letting them know of our promos and events.
Shane"s Rib Shack
Server - 11/2009 - 07/2010
Greeting customers, taking orders and serving the customers orders correctly and properly in a timely manner.
Making sure that all the customers were completely satisfied with their experience not only with the restaurant, and the food, but with my service as well.
EDUCATION
Lake Gibson High School, Graduated 2003, G.P.A. 3.4
AWARDS AND ACKNOWLEDGEMENTS
Varsity Cross Country 1999-2002, Most improved in 2000, Most valuable player award in 2001.
Volleyball Most Valuable Player in 2002.
Varsity Softball Most Improved in 2001, Most Valuable player in 2001.
I am a hardworking honest employee whom is not afraid to learn new things.
I have skills in customer service as well as the restaurant industry.