Business Analyst Chase Bank

Khaled Kishawi

***************@*****.*** 714-***-****

Summary: Detail-oriented, organized, and efficient Business Analyst seeking a position to utilize my extensive knowledge and successful experiences in a position offering opportunities for personal contribution and professional growth. Seeking an opportunity for growth in experience where I can work with upcoming challenges in a way that I achieve and exceed company expectations.

Education: Coastline College, Newport Beach Bachelor of Business Management: In-Progress

Areas of Expertise

●Leadership experience

●Communication skills

●Organizational know-how

●People skills

●Collaboration talent

●Problem-solving abilities

●Effective time management

●Attention to detail

Work ethic

Professional Experience

JP Morgan Chase Bank - Requirement Analyst/Business Analyst January 2020 – Present

●Pilot sprint ceremonies with Scrum team and ensure all sprint planning comply with current Agile process.

●Producing detailed wireframes and mockups using visualization tools and prototyping business requirements.

●Comprehend and document unambiguous business requirements and translate business needs into technical systems to improve processes utilizing the standard software development life cycle (SDLC) methodologies.

●Evaluating and analyzing conceptual business requirements into technical requirements that is comprehensible to the developers and project team.

●Recognize project milestones, phases, and elements, while maintaining a team within budget and timelines.

●Meeting with subject matter experts to understand business requirements and all system outlooks.

●Build long-lasting relationships with project team members and business clientele.

●Conduct user acceptance testing by validating test cases with clients and ensuring all UAT is complete.

●Facilitate daily standup meetings to ensure team members are aligned with project outcomes and expectations.

●Elicit requirements from customers and stakeholders by using various techniques and listening sessions.

●Facilitate Joint Application Development (JAD) sessions with stakeholders and clients to ensure requirements are solved.

●Effectively understand business requirements and take full ownership of projects and services to establish best practices of business analysis.

Cedar Fair Entertainment Amusement Park - Junior Analyst May 2017 – June 2019

●Communicated with business partners to elaborate on project requirements and business cases.

●Created functional requirement documents from stakeholders and SME’S to receive feedback on the current system.

●Recognized product enhancements and opportunities for efficiencies.

●Validated requirements by end-user testing to ensure product/projects are bug-free for usage.

●Worked with stakeholders regarding scheduling, design details, requirements, and other matters as required.

●Identified shortfalls and proposed opportunities to rectify operational inefficiencies.

●Collaborated with offshore developers to ensure stakeholder requirements are meeting expectations.

●Disclosed defects in the software and assisted the Quality Assurance team with functional and manual testing.

●Documented system requirements by working with end users to analyze, define, and model.

●Designed workflow diagrams utilizing Axure RP and wrote specifications by studying system capabilities.

Tools and Technical Skills

Agile, Scrum, JIRA, Axure RP, Wireframing, Microsoft Project Professional, UML, SDLC, Test Cases, Mind Map, Lucid Chart, Waterfall, RTM, User Stories, Bilingual (English & Arabic)

Interests

Automotives, Travel, Camping

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