Proven Versatile cosmetics assistant manager, fragrances-management, beauty Service
manager, licensed cosmetologist.
I am credited for editorial magazine work as a fashion stylist and makeup artist for my own company.
30 + years of experience with customer service, a full range of hair, makeup, and skincare services. Spotted and Recruited by Account executives in store for my experiences and then promoted to assistant manager. Providing:
Comprehensive retail staff and establishment management. Effective customer satisfaction/retention prioritized service. Creative and inviting presentations, displays, and settings. Emphasis on continuing improvement, growth, and profitability. Dynamic staff training, leadership, and development and Makeup education trainer new trends multi tasking and helped building a strong dedicated client base. Recognized across brands, geographies and companies for excellence, productivity, and success. Aimed at providing applied methods, proven techniques and utilizing my communication management skills effectively within the fashion and editorial and cosmetics industry. Brands and their Companies:
Management Job Experience:
Mario Nico Salon – Personal assistant, Administrative Assistant/Assistant Manager: In charge of staff, social media, inventory, scheduling, and staff training and supervision; Client relations/problem solving; Vendor relationships; and ensured accounts remained current. Lancôme – Customer service, and Makeup Coordinator-Trends Artist in Bloomingdales, NYC: Scheduled events; Trained staff (responsible for over 60 new hires plus existing staff); Presented at special events across area stores; Scheduled and motivated staff performance (increased retail sales at the counter level) – NYC again I was responsible for many levels of the BAs sales and customer service relations. PROFESSIONALS: I started out as an MUA then promoted to assistant Manager: I also was a Trainer for staff makeup application, and how to follow up for clienteling. I trained and supervised staff; Coordinated, organized and guided events; Created and maintained displays; and Led outreach and merchandizing – Miami. This experience was also customer service responsibilities for the BAs sales and customer satisfaction. I dealt directly with the customers and my beauty advisers for any unforeseen issues that surfaced with the company sales and services.
Jackie Parvati Menci
Cell: 908-***-****
Somerville NJ 08876
Email: *******@******.***
Instagram: @jackie_m_platinum
Linkedin: Jackie Platinum Menci
Facebook: www//fb.me/JackieMPromua
Website: www//archive.blondie.net/jackie
Hair Salons Past:
Jean Louis Davis Salon, at
Henri Bendel, NYC
Pierre Micheal:
Bloomingdales, NYC.
Ugo Di Roma: The Brickell
Bay Club, Miami.
Julio Marcel: The Mayfair,
Coconut Grove, Miami.
Cosmetology Licenses:
Florida: CL1251103
New York City: 22ME0104410
New Jersey: 32WA06948400
Continued…
Yves Saint Laurent-Makeup Artist/Skincare Specialist – Retail Stores, Special events to build business with high volume sales – Miami, NYC, Saks Fifth Avenue - NYC Multi levels of customer service and customer satisfaction. Customer service
CHANEL – Customer service-Makeup Artist/Skincare specialist – Retail stores, special events, and high- volume sales (doubled profitability) Hired to build the business at the retail level - Traveling Laura Mercer – Customer service-Makeup Artist/Mini-facials/Skincare supported the retail stores and events- built the business at the retail store level increased store profitability and counter support sales – Miami, New Jersey, NYC
MAC – Customer service-Makeup Artist for special events and retail stores increased productivity for New events and stores- built the business at the store retail level-Traveling BOBBI BROWN -Makeup Artist/Licensed skin care specialist – Bloomingdales, The Falls (Miami), Saks Fifth Avenue (NYC), Neiman Marcus (Upstate NY) – doubled sales built the retail business profit – Customer service Traveling
ARMANI-Makeup Artist/Skincare – Retail stores, events, and high-volume sales – built the business at the retail level- Customer service Saks Fifth Avenue, NY Coty International fragrances: Top revenue producer and rotated all over the south Florida District. All levels of problem solve with customer service and satisfaction with the BA, s Work History:I Entered Amazon because of COVID Inbound- moved product in the where-house, receive opened boxes labeled product, counted product, bagged or wrapped product, added inventory into the computer, cross trained into decant, counted inventory and added into the computer, cross trained audit counted all inventory and added losses or overages into computer, spotter for pit machines safety learned the entire digital system, led the pit driver keeping 8 ft distance for safety and sealing off the area so driver is safe and all employees for safety. 601/Randolph Rd Oct 3, 2021 to present Mario Nico Salon refer above to Brands and company, NYC, Oct 14, 2018-March 15, 2020 Yves Saint Laurent - NJ, NYC July 1, 2017-Dec 1, 2018 CHANEL- Miami, NYC Sept 10, 2015-June 19, 2017
Laura Mercer- Miami FL, NYC. Aug 10, 2013-Sept 4, 2015 MAC- Traveling MUAArtist team NJ May 6, 2011-August 1, 2013 BOBBI BROWN-Traveling Artist team SFA NY Dec 2, 2008-May 3, 2010 ARMANI- SFA NYC Dec 15, 2005-Dec 1, 2008
Lancôme- NYC Nov 1, 1998-Dec 2, 2005
PROFESSIONALS- refer above to Brands and company, Miami, Fl Jan 6, 1996-Dec 5, 1997
Fashion styling and makeup artist / Supervisor: Hired and Booked all models, Ordered food and beverages, Scheduled brakes, Paid all, Hired assistants and photographers I also did the makeup and hair and fashion styling working for my own company dealing with all services and all models and agents and the magazines as well . Presently off and on in my spare time.
Fashion
stylist and
makeup
artist
editorial
Cosmetology licenses : NJ,
NYC, and Miami.
Hair salon Mario NicoPersonal
assistant-manager to Mario.
Stylist- makeup artist
Client development
Client service relations, in
customer service
Excellent communication skills
How to build employees client
book
New hire mentor/training
Increased client base for higher
sales
Account coordinator
Assistant manager
Merchandising
Bi-lingual
Analyze consumer needs and
trends
Provide feedback for range of
services.
Sales and marketing.
Inventory control
Assist and manager meeting
daily expectations and deadlines
Leadership
Conflict resolving problems
Communicating to the BA’s
sharing how to problem solve
their issues in the stores
Increased sales quota.
Rotating to all stores in the
district.
Increased individual sales of
94-98%
Key skills & accomplishments: Experience continuing Build the business at the retail level
for Cody International
Achieve the company goals.
Trainer of new trends for Lancome
and other lines
Proven track record of top
performance in persistent in large
sales
Expertise in turn around and start up
for business
Beginner to advanced lessons
Team building
Management/Team leadership
Customer Service
Loss prevention reduction by 10%
At Amazon:
Spotter for pit driver, waiting to get
pit license
Inbound
Load and unload freight, receive,
decant, present: auditing all the
products
Inventory control
People skills,
Problem solving
Compassion
Empathy
Good communication and
understanding
Example:People from other
countries might not feel secure
speaking up and sharing their needs.
I have seen this. Employees might
feel afraid and might not want to
speak up afraid of looking stupid or
afraid of being fired. A barrier could
be a lack of knowing the language
Bi-lingual-Spanish, learning
Mandarin Chinese
Skin care/facial services
Makeup artist/Skincare
Cross-sales: hair, make-up, skin
care
Beginner too advanced makeup
sessions
Facials
Lash application
Magazine editorial work:
Fashion stylist.
Hair stylist
Makeup artist
MTV. TV Jackass
Music Videos
Cover of MAMI
Cover of Ellements,
segment Scorpion.
Chanel N 5 tv commercial
booked from Jean Louis David
Salon
Beauty Dos and Don’ts
Hair
Mario Nico NYC.
Jean Louis Davis Salon at Henri
Bendel NYC.
Pierre Michel Salon:
Bloomingdales NYC.
Julio Marcel Salon: The Mayfair,
Coconut Grove,
Hair Now Of London Salon
Avada MUA & skincare
specialist
Hair service, cutting, styling,
highlights, french braids,
chignons
Sanitation/sterilization of
equipment
Implemented spa services,
policies & procedures