Customer Service Practical Nurse
Resume:
Courtney Johnson
Louisville, KY 40272
********.*****@*****.***
Objective: Highly enthusiastic Licensed Practical Nurse with contagious and positive work ethics. I am currently seeking to secure a position with a well-established organization with a stable environment that will lead to a lasting relationship. A position where growth is possible, and mobility is encouraged in a team environment. As well as continuing my education to obtain a bachelor’s degree in Nursing.
Experience:
U of L Physicians OBGYN- Louisville, KY
Triage Nurse/Family Planning Nurse; January 2016- Present
Provide distant patient and professional consultations and education, telephone triage and advice
Speak on the phone to patients, clients, or consumers, assisting them in determining the urgency of care needed, referring to or scheduling appointments with providers, and giving health information and advice to callers.
Conduct great telephone manners, Provide excellent typing, computer skill and verbal communication.
Prioritize phone calls
Critical thinking and teaching.
Assist Doctors in special procedures such as Manual Evacuation, Dilation and Curettage procedures as well as Dilation and Evacuation procedures.
Provide care for women during pregnancy, childbirth, and the postpartum period.
Responsible for updating chart information, including medical orders, nursing care plans, daily reports.
Manage Ryan Residency Program Grant
Facilitate Clinical Appointments for LARC Devices for proper Insertion and/or Removal Procedure.
Assist Doctors in procedures for Birth control Device Insertion and/or Removals.
Assist and Conduct use of Bedside Ultrasound Machine (Using Transvaginal and Abdominal Probe.
Run In office Laboratory Including IM injections, Perform Pregnancy Test and Urine Dip Stick or Blood Glucose Monitoring.
Peak Community Supports- Louisville, KY
Medication Management Nurse Supervisor; Jan 2017- February 2018
Ensure that medications for each resident are available in the facility that are correctly labeled and distributed according to physician orders
Place medication orders as needed and check the medications that are received compared to the order
Assure that medication assistance is being conducted according to department of health (DOH) standards, including following MAR instructions and documenting in MARs
Assure organized and proper storage of all medications
Ensure that Direct Support Professionals follow MAR instructions and sign the MAR in accordance with state regulations.
Document violations of medication management.
Perform on-call duty to handle emergencies
Louisville Metro Department of Corrections
Correctional Nurse;
Conducted triage care for inmates to determine direction of medical treatment.
Obtained health history, conducted drug and alcohol withdrawal assessments.
Observed patients and reported adverse reactions to medication or treatment to medical personnel.
Coordinated and administered medication, therapeutic agents, treatments and injections to inmates.
Performed medical care for emergencies and prioritized care based on acuity.
Recorded all care information concisely, accurately and completely in a timely manner in the appropriate format.
Seven Counties Services- Louisville KY
Mental Health PRN Nurse; November 2011-January 2016
Dispenses and administers prescribed medications. Calculates dosages and administers medications intradermal, subcutaneous, or intramuscular routes.
Monitor client’s vital signs and other physical health information. Maintain accurate records reflecting data, including general information relating to treatment results.
Monitor and attend to the physical needs of clients
Conducts patient and family teaching. Teaches patients and family members how patients should perform simple tests for themselves, e.g., blood sugar, hypertension, or urine.
Administer tuberculosis screening tests, documents results. Alert supervisors and medical personnel of unusual circumstances.
Jefferson Alcohol and Drug Abuse Center (JADAC)
Licensed Practical Nurse; February 2013-March 2013
(working 16 hours per week Mandatory Training for Seven Counties Nurses)
Administer oral medications, ensuring accurate prescribed dosage and timely delivery, educating clients in management of side effects, and obtaining preauthorization of prescriptions/medications from pharmacy when needed.
Administer pregnancy test and drug screen on clients and documents results.
Maintain accurate inventory counts of all medicines and medical supplies and ensures adequate replacements are ordered on a timely basis.
Monitor and attend to the physical needs of clients
Transcribed MD or APRN orders and obtains requested medical information relating to admissions and discharges.
Monitor client’s vital signs and other physical health information. Complete and maintain accurate documentation relating to care provided, medications, other client-related services, and advocacy, including staff notes, and case reviews.
Jewish Hospital and St. Mary’s Healthcare Frazier Rehab Louisville Kentucky
Licensed Practical Nurse; May 2010-Feb. 2013
(working 48 hours a week)
Assist individuals with disability and/or chronic illness to attain and maintain maximum function
Administering medication intravenously, subcutaneous, intramuscularly, and by mouth in a timely manner
Obtain vital signs
Maintain accurate inventory counts of all medicines and medical supplies and ensures adequate replacements are ordered on a timely basis.
Organizes and maintains client medical charts relating to admissions and discharges
Perform Hands on nursing care including wound treatments.
Provide direction of treatment and supervision also reinforce teaching specified by specialist
Demonstrate personal judgment, uses problem solving technique and time-management principles, delegate appropriately
Our Lady of Peace -Louisville, KY
Mental Health Worker; November 2008-May 2010
Assist in behavioral plans with autistic, chemical dependent or mentally ill children and adults
Provide one on one supervision care for children and adults
Conduct group activities for children and adults
Provide safety on off ground outings for children and adults
Provide a therapeutic relationship at all times with clients
Protect and Promote client’s rights and encourage the client to maintain independence
Supervise clients to doctor appointments
Complete Safety Crisis Management course every month
Harborside Healthcare Bowling Green, Kentucky
Certified Nursing Assistant; August 2007-May 2008
(Working 28 hours week)
Ensured that the safety and well-being of Alzheimer residents was maintained.
Assisted residents with hygiene, bathing, grooming, dressing and eating accordance with established care plan.
Assisted with activities of daily living.
Monitored resident’s daily progression.
Daily duties included prioritizing care.
Other Qualifications:
Excellent ability to work in a team environment. Strong customer service qualities.
Ability to quickly learn new concept and skills. Team Leader.
Ability to thrive in a high-stress workplace. Exceptional written and oral skills.
References Available upon request
Contact this candidate