Jakeline Lumucso

Friendly and efficient professional with experience in providing excellent

customer service and administrative support. Strong communicator with the ability to establish positive relationships. Detail-oriented and organized, with a track record of managing multiple tasks and prioritizing deadlines. 8758 Powder Ridge Trl

Windermere, FL 34786

321-***-****

adv2zd@r.postjobfree.com

EXPERIENCE

Laundry Clerk — Marianna, FL

July 2021 - March 2023

● Customer service across laundry and linen operations

● Direct staff in washing linen and uniform duties

● Assist in training of new hires

● Conduct monthly inventory of laundry items, linen and uniforms

● Receive and follow up on all customer service complaints

● Maintain laundry cleanliness

Office Manager, Universal Tax LLC — Winter Garden, FL September 2012 - August 2018

● Superior customer service support

● Manage and schedule 20 employees

● Hire and train new employees

● Support supervisor with staff meetings

● Prepare daily and weekly revenue reports

● Generated office personnel payroll and HR functions Customer Service Representative, Federal Trust Bank — Longwood, FL

June 2009 - May 2012

● Cash handling and balancing

● Oversee teller line activities daily

● Oversee daily staffing and weekly schedules

● Assist in internal control review process

EDUCATION

Caliber Training Institute, New York, N.Y.

2000-2001

Banking Operations

Foreign Language Program

SKILLS

Office Management

Accounts Payable

Bank Reconciliation

Payroll

Account Reconciliation

Microsoft Office

Bilingual

Team Management

Direct Sale

LANGUAGES

English- Fluent

Spanish- Fluent