Customer Service April 2023
Resume:
Keeley Fylling
La Mesa United States
*************@*****.***
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Skills
Route Navigation
Marine Craft Operation
Engine Operations
Route Planning
Cash Handling
Stockroom Upkeep
Product Recommendations
Self-Checkout Assistance
Policy and Procedure Adherence
Energy and Physical Stamina
Sales and Promotions
Flexible Hours
Time Management
Teamwork and Collaboration
Verbal and Written Communication
Problem-Solving
PPE Use
Active Listening
First Aid/CPR
Reliable & Trustworthy
Organizational Skills
Good Work Ethic
Team Management
Experience
August 2018 - April 2023
US Navy - San Diego, CA
Boatswain's Mate
Trained and supervised personnel handling shipboard maintenance functions.
Prepared for underway operations by repairing, maintaining and stowing equipment.
Contributed to boat operations by standing watch in lookout, helmsman and boatswain's mate positions.
Responded to onboard operational and medical emergencies with calm, level-headed approach.
Managed cargo loading and unloading to meet schedules and keep vessels balanced.
Inspected equipment and completed basic repairs to maintain safety and efficiency of each trip.
Used measuring tools to verify safety of planned navigational routes.
Directed ships by operating navigational equipment and steering effectively at controlled speeds.
Steered boats along plotted routes to transport guests to destinations.
Operated boat radios to maintain open avenues for exchanging information needed by operators.
Maintained peak performance in varying conditions and researched weather, wind, current and tide conditions to avoid and manage issues.
Verified proper loading of cargo holds to align with ship capacity and weight distribution requirements.
Education and Training
October 2022
EMSTA College San Diego, CA
Certificate
June 2018
Newport Harbor High School Costa Mesa, CA
High School Diploma
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