Service Representative Customer Support
Resume:
Tiarka Simpkins
Available
Pensacola, FL *****
********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Crew Member
McDonald's - Cantonment, FL
February 2022 to Present
Cashier greeter server drive thru cashier
Customer Service Representative
Alorica - Pensacola, FL
May 2020 to April 2021
I was working with Wisconsin unemployment. I updated claims changed wages and provided any type of help the claimants needed.
Crew Member/Cashier
Wendy's - Pensacola, FL
July 2019 to October 2019
• Greeted customers with a smile
• Received customer orders and prepared food
• Ensured all food orders were accurate
• Operated cash register and handled money
Housekeeper
Hospitality Inn - Pensacola, FL
2016 to 2017
• Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors and elevators
• Emptied wastebaskets and transported other waste trash to disposal areas
• Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items
• Dust and polished furniture and other equipment
• Sorted clothing and other articles, loaded washing machines, ironed and folded dry items
• Prepared meeting rooms and arranged decorations, media equipment and furniture for social and business functions
• Removed debris from driveways, garages, and swimming pool areas
• Kept storage areas and carts well-stocked, clean and tidy Education
High school or equivalent in GED
Pensacola State College - Pensacola, FL
Skills
• Time Management (5 years)
• Housekeeping (7 years)
• Cleaning (10+ years)
• Cashier (5 years)
• Customer Service (7 years)
• Hospitality (10+ years)
• Communications
• retail sales
• Food Production
• Food Preparation
• Food Service (10+ years)
• Writing Skills
• Food Handling (5 years)
• Food Safety
• Kitchen Experience
• Math
• Windows
• Busser
• Operating Systems
• Host/Hostess
• Technical Support
• Cooking
• Restaurant Experience
• Help Desk
• VMWare
• Active Directory
• Linux
• Serving Experience
• Computer Networking
• Customer support
• CRM software
• Typing
• Microsoft Excel
• Microsoft Word
• Assembly
• Cash handling
• Baking
• Microsoft Windows Server
• Leadership
• Communication skills
• Cashiering
• Computer skills
• 5G
Certifications and Licenses
driver's license
Food Handler Certification
Assessments
Food Service: Problem Solving Skills — Proficient
June 2019
Measures a candidate's ability to use logical approaches when solving problems in a restaurant context.
Full results: Proficient
Customer Focus & Orientation — Familiar
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Scheduling — Familiar
April 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Familiar
Verbal Communication — Completed
April 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Completed
Reliability — Familiar
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Familiar
Business Math — Completed
April 2019
Measures a candidate's ability to use basic math to solve problems in a business context. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have worked for Hitachi warehouse and manufacturing
Contact this candidate