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Service Representative Customer Support

Location:
Pensacola, FL
Posted:
March 22, 2023

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Resume:

Tiarka Simpkins

Available

Pensacola, FL *****

adv2uv@r.postjobfree.com

+1-850-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Crew Member

McDonald's - Cantonment, FL

February 2022 to Present

Cashier greeter server drive thru cashier

Customer Service Representative

Alorica - Pensacola, FL

May 2020 to April 2021

I was working with Wisconsin unemployment. I updated claims changed wages and provided any type of help the claimants needed.

Crew Member/Cashier

Wendy's - Pensacola, FL

July 2019 to October 2019

• Greeted customers with a smile

• Received customer orders and prepared food

• Ensured all food orders were accurate

• Operated cash register and handled money

Housekeeper

Hospitality Inn - Pensacola, FL

2016 to 2017

• Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors and elevators

• Emptied wastebaskets and transported other waste trash to disposal areas

• Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items

• Dust and polished furniture and other equipment

• Sorted clothing and other articles, loaded washing machines, ironed and folded dry items

• Prepared meeting rooms and arranged decorations, media equipment and furniture for social and business functions

• Removed debris from driveways, garages, and swimming pool areas

• Kept storage areas and carts well-stocked, clean and tidy Education

High school or equivalent in GED

Pensacola State College - Pensacola, FL

Skills

• Time Management (5 years)

• Housekeeping (7 years)

• Cleaning (10+ years)

• Cashier (5 years)

• Customer Service (7 years)

• Hospitality (10+ years)

• Communications

• retail sales

• Food Production

• Food Preparation

• Food Service (10+ years)

• Writing Skills

• Food Handling (5 years)

• Food Safety

• Kitchen Experience

• Math

• Windows

• Busser

• Operating Systems

• Host/Hostess

• Technical Support

• Cooking

• Restaurant Experience

• Help Desk

• VMWare

• Active Directory

• Linux

• Serving Experience

• Computer Networking

• Customer support

• CRM software

• Typing

• Microsoft Excel

• Microsoft Word

• Assembly

• Cash handling

• Baking

• Microsoft Windows Server

• Leadership

• Communication skills

• Cashiering

• Computer skills

• 5G

Certifications and Licenses

driver's license

Food Handler Certification

Assessments

Food Service: Problem Solving Skills — Proficient

June 2019

Measures a candidate's ability to use logical approaches when solving problems in a restaurant context.

Full results: Proficient

Customer Focus & Orientation — Familiar

April 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar

Scheduling — Familiar

April 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Familiar

Verbal Communication — Completed

April 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Completed

Reliability — Familiar

April 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Familiar

Business Math — Completed

April 2019

Measures a candidate's ability to use basic math to solve problems in a business context. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I have worked for Hitachi warehouse and manufacturing



Contact this candidate