DEETRICK CHATMAN
Atlanta, GA · 470-***-**** · *********@*****.***
Highly organized, take charge professional with experience in logistics, customer service, shipping/receiving,
maintenance and forklift/machine operation. I am a result’s focused leader that uses innate skills to get the most out of the team using explanation of organizational goals and concise instructions on how to meet the goals.
EXPERIENCE
PPG REFINISHING, Warehouse Associate October 2021 - Present
•Disseminate daily orders to the team for picking; Load, unload, ship, and receive warehouse items.
•Complete orders in an effective and efficient manner while collaborating with partners to ensure timely deliveries.
•Assist manager/supervisor with daily assessing, planning, and scheduling of workflow.
•Pick and wrap orders for safe and efficient shipment.
•Prepared an attached all shipping related documents to shipments, such as packaging slips, bill of lading, commercial invoices, and dangerous goods declaration.
•Manage inventory by utilizing RF scanning equipment.
NFI INDUSTRIES, Forklift Operator April 2021 – August 2021
•Loaded, unloaded, shipped, and received warehouse items.
•Transported materials to different locations within the facility.
•Optimized loads to ensure operational efficiency.
•Secured loads to the machines before transportation
•Cleaning and maintain the loading dock in compliance with OSHA safety standards.
•Operated and managed technical equipment.
•Manage inventory operating computer and RF scanner-based computer systems with a level of accuracy.
•Picked and wrapped orders for shipment.
•Ensured there are no workplace safety hazards.
STUDIO CIGAR LOUNGE, Bar Back May 2021 – October 2021
•Maintained records and report levels of usage to complete the reordering process and ensured delivered items were stored properly.
•Assisted with opening and closing duties, such as restocking the bar with garnishes, straws, napkins and ensuring that Bartenders have clean towels, glassware, etc.
•Ensured bar is well-stocked with ice, liquor, wine, and beer.
•Checked taps and appliances to confirm that they are working properly, making minor repairs, or changing out kegs, if needed.
•Assisted and resolved customers complaints with superior customer service.
FITS ALL ATLANTA, E-Commerce Specialist January 2015 – March 2021
•Provided customer service to increase sales and repeat customers.
•Interact with customer via all communication channels including social media to resolve customer inquiries or complaints about deliveries.
•Managed day-to-day operations ensuring the most efficient and effective processes are aligned with completing daily tasks.
•Promoted exceptional customer experience through strong interpersonal skills and prompt issue resolution.
•Maintained high feedback ratings from customers by responding quickly to questions and problems.
TURNER CONSTRUCTION, Composite Crew Leader September 2010 – November 2014
•Operated machinery and power tools necessary for job completion.
•Loaded and unloaded materials, tools, and equipment.
•Maintained work site and ensure cleanliness by properly disposing of any debris and trash.
•Assembled and break down of temporary barricades and temporary structures.
•Applied basic knowledge of OSHA safety standards.
RESCARE, Residential Support Provider November 2007 – August 2010
•Provided direct residential services to support individuals in living independently while assuring their health and welfare needs were met.
•Provided customer service and assisted with day-to-day operations.
•Assisted individuals with medications and doctor visits.
•Assisted individuals with meal planning and preparation.
SKILLS
Detailed oriented, customer focused, excellent organizational skills and the ability to adapt to changing priorities.
Basic computer skills. Strong knowledge of MS Office.
Good interpersonal skills with the ability to lead and direct other employees.
Fed EX Ship Manager.
Oracle and SAP.
Forklift reach truck and clamped certified.
Experience in 3PL logistics, LTL, inbound, outbound and reverse logistics.