Front Desk Agent
Resume:
Jennifer Crews
Looking for employment
San Antonio, TX 78229
**********@*****.***
I am located in San Antonio on the west side. I have front desk experience and many years of customer service. I love to clean and have a lot of experience in cleaning homes residential and housekeeping at motel/hotels. Thank you for your interest!
Authorized to work in the US for any employer
Work Experience
Front Desk Agent/Night Auditor
Red Roof Inn - San Antonio, TX
October 2020 to January 2021
Check hotel guests in and make sure they are happy and satisfied. On the 11:00 to 7:00 shift I am responsible for doing the night audit paperwork and sending the correct files to already selected emails. Housekeeping
La Quinta Inns & Suites - Kennedy, Texas
September 2016 to April 2017
Cleaned rooms, worked in Laundry also
Housekeeping
Super 8 Motels - Floresville, TX
January 2015 to August 2016
Basic housekeeping duties
Medication Aide
Stockdale Nursing and Rehabilitation - Stockdale, TX July 2012 to July 2014
Administered meds to residents
Took blood pressure before bp meds were administered. Helped assisting the residents with their feeding and would help CNAs put residents to bed CNA - Certified Nursing Assistant
Frank M Tejeda Texas State Veterans Home - Floresville, TX September 2010 to July 2012
Same duties as above
CNA - Certified Nursing Assistant
Country Care Manor - La Vernia, TX
May 2008 to August 2010
Assisted residents with daily living routines such as bathing, grooming, toileting, getting dressed, assisting with meals and any other needs the residents may have. CNA - Certified Nursing Assistant
Floresville Nursing and Rehabilitation Center - Floresville, TX August 2006 to April 2008
1. Assisted residents with grooming and getting dressed 2. Assisted with feeding
3. Assisted with toileting
4. Assisted residents with showers and dressing
5. Assisted residents getting ready for bed
6. Changing residents at night
Education
2 certification CNA and Med Aide in Medical field
Palo Alto College - San Antonio, TX
April 2006 to July 2006
High school diploma or GED
Skills
• Customer Service
• Hospitality (10+ years)
• Cleaning Experience (3 years)
• Customer Service (10+ years)
• Microsoft Excel (10+ years)
• Communication Skills (10+ years)
• Residential Cleaning
• Caregiving
• Commercial Cleaning
• Home Care
• Hospital Experience
• Laundry
• Nursing
• Vital Signs
• Senior Care
• Patient Care
• Dementia Care
• Alzheimer's Care
• Medication Administration
• Phlebotomy
• Hospice Care
• Hotel experience
• Cleaning
• Night Audit
• Guest Services
• Windows
• Infection Control Training
• Microsoft Word
• Phone etiquette
• Personal assistant experience
• Tube feeding
• Food preparation
• Auditing
• Meal preparation
• Laboratory experience
• Critical care experience
• Basic IV
• ADLs
• Memory care
• Front desk
• English
• Cashiering
• Restaurant experience
• Word processing
Certifications and Licenses
CNA
August 2006 to 2030
CNA license
Medication Aide
July 2012 to 2021
Assessments
Work Style: Reliability — Familiar
April 2020
Tendency to be dependable and come to work
Full results: Familiar
Cleaner Fit — Highly Proficient
May 2020
Measures the traits that are important for successful cleaners. Full results: Highly Proficient
Night auditor (hotel) — Highly Proficient
February 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Front desk agent (hotel) — Highly Proficient
April 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Administrative assistant/receptionist — Familiar
August 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Administrative support professional fit — Proficient April 2021
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Attention to detail — Familiar
November 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Verbal communication — Proficient
July 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Work style: Conscientiousness — Proficient
April 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Work style: Reliability — Completed
May 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Customer focus & orientation — Familiar
May 2021
Responding to customer situations with sensitivity Full results: Familiar
Scheduling — Completed
May 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Customer service fit — Proficient
July 2021
Measures the traits that are important for success for customer service roles Full results: Proficient
Work motivation — Proficient
June 2021
Level of motivation and discipline applied toward work Full results: Proficient
Front desk agent (hotel) — Highly Proficient
April 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
January 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Basic computer skills — Completed
March 2022
Performing basic computer operations and troubleshooting common problems Full results: Completed
Cleaner fit — Completed
March 2022
Measures the traits that are important for successful cleaners Full results: Completed
Customer focus & orientation — Highly Proficient
January 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Work style: Reliability — Completed
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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