BETH MUSANI

** ********** ** *** ****** DE ***** adv2nc@r.postjobfree.com 302-***-****

EXPERIENCE AMAZON FULLFILMENT CENTER NON- INVENTORY RECEIVER 09/12/2021-PRESENT

● Process building Inventory, keep contact with vendors.

● Pallet Jack trained, EPJ trained, Forklift trained, and VRC trained.

● Stow, store, sort inventory

● Problem Solve – resolve issues with inventory that is missing labels, or other inventory issues.

● ISS – hazmat issues, work with vendors on issues, catalog issues, and other research tickets INNOVATIONS SALON INC OWNER/STYLIST 02/07/2020- 09/05/2021

● Maintain Inventory levels for in salon use and retail purposes.

● Accounts payable/Receivable and payroll.

● Marketing to promote the salon.

● Style, color, cut clients hair. Maintain customer records.

● Vendor communication to make sure we were using the best products at the best rates. SALLIE MAE CREDIT BUREAU DISPUTE SPECALIST 07/15/2015 – 2/06/2020

● Work Credit Bureau Disputes sent from third party furnishers and responded in EOSCAR.

● Respond to Direct Credit Bureau disputes sent from the customers.

● Correct any credit reporting errors found from indirect, direct disputes, bank reps, or reports.

● Stay up to date on all FCRA, FTC, SCRA, state, and local laws.

● Verify that we were reporting credit for the correct customer to prevent fraud and report any possible fraud to the fraud department.

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SALLIE MAE QUALITY REVIEW SPECIALIST 07/18/2014 – 7/15/2015

● Reviews and analyzes Collection Support Processing programs to make sure all programs were processed correctly, if not to correct them.

● Process Collections Recovery programs and settlements.

● Work with the strategy team to build and correct our SAS reports for accurate reporting.

● Help build and test the Automation system from processing Collections programs.

● Responsible for training new hires for Processing department.

● Managed a Processing Taskforce team of 12 people.

● Built Macros for processing team process programs on accounts quicker and with less errors. SALLIE MAE COLLECTIONS SUPPORT PROCESSOR 03/01/2014 - 07/18/2014

● Reviews and process programs accurately.

● Help build and update policy tech (educational docs).

● Tested new software during the preliminary stages.

● Collected common trends found the report them to senior Management. SALLIE MAE CHARGE OFF ACCOUNT MANAGER 12/02/2012 - 02/29/2014

● Worked with Federal and Private student loans.

● Work with customers to fund the most effective solution to overcome their financial hardship.

● Able to identify and overcome customer objectives while providing excellent customer service. EDUCATION SCHILLING DOUGLAS SCHOOL OF DESIGN Newark, DE Cosmetology

DELAWARE TECHNICAL COMMUNITY COLLEGE Stanton, DE

Criminal Justice

Early Childhood Education