Business Analyst

AMINA TSORAEVA

IRVINE, CA *****

EMAIL: *****.********@*****.*** PHONE: 424-***-****

BILINGUAL IN ENGLISH AND RUSSIAN

EXPERIENCE

ERNST AND YOUNG

Indirect Tax Analyst February 2022-present

● Prepare and file Monthly/Quarterly/Annual Sales and Use Tax Returns for variety of locations in multiple states under strict deadlines

● Compare Sales Tax reports and accrual accounts for accuracy

● Gather, analyze and provide requested audit documentation and other supporting documentation

● Review and prepare indirect tax balance sheet reconciliations INTUIT TURBOTAX

Remote Tax Associate Tax Season 2021

● Identified different ways of maximizing clients’ tax refund by using alternative options in TurboTax software

● Developed clients’ knowledge in reducing taxable income by utilizing TurboTax Self-Employed software features for deducting business Expenses

● Analyzed clients’ tax questions and work with them to collect necessary information for their tax return completion and compliance

● Utilized Salesforce to manage and verify clients’ personal information

● Prepared tax return for clients, ensure client satisfaction and timely delivery of a final return

● Guided clients in using TurboTax software and find the best products for their needs SET AND SERVICE RESOURCES LLC

Retail Specialist June 2011-February 2022

● Arranged items in favorable positions and areas of the store for optimal sales

● Replenished floor stock to ensure product availability for customers

● Implement business approved schematics/Plan-O-Grams, tagging all items and obtaining management approval

● Performed walks with store management to validate compliance or identify issues

● Team player with ability to work cross-departmentally in order to support overall company goals

LIBERTY TAX SERVICE

Income Tax Preparer Tax Season 2012

● Set up files for new and existing clients and assist with completion of administrative work

● Performed all work in compliance with company’s policies and procedures

● Provided feedback to managers as part of company’s continuous improvement strategy

● Prepared and assisted in preparing simple to complex tax returns for individuals and small businesses

● Helped develop, build and manage client relationships

● Provided exceptional customer service

EDUCATION

SALISBURY UNIVERSITY Salisbury, MD

Bachelor of Science December 2013

Information Systems

SKILLS

Scrum Alliance October 2020

Certified Scrum Product Owner

Certificant ID: 001118447. Certification active through: 07 October 2022 Microsoft office:

Word, Excel, Outlook, Power Point, Acces

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