Service Associate Customer

OLIVIA N. COX

513-***-**** ***********@*****.*** Loveland, OH 45140

OBJECTIVE

Secure a position that allows me to apply my education, knowledge, creativity, experience, and abilities in a manner that benefits my employer and the clients we serve while providing opportunities for professional growth and career advancement.

EXPERIENCE

Yoga Instructor – Experienced and passionate yoga instructor with over six years of teaching experience and advanced training in Ashtanga and Vinyasa approaches. Committed to providing extensive instruction and counseling to my clients, while motivating them to find true inner peace and their healthiest self. Adept in creating teaching plans that aim to support and benefit each and every student. Bringing forth a love and respect for the art of yoga and all that it encompasses.

Work History: Simply Power Yoga, Loveland High School, Over the Rhine Recreation Center, Athens Yoga, Ohio University Campus Events - Relay for Life supporting The American Cancer Association and the BobcaThon supporting the Ronald McDonald House of Central Ohio, Clermont County Juvenile Detention Center, Aloha Yoga Center, Private Lessons

Retail Customer Service Associate – Set out to enhance the customer’s experience and satisfaction. Assisted customers with locating and selecting merchandise, processed payments, and referred customers to superiors when necessary. Communicated with customers by listening to their concerns and resolving issues and complaints when necessary. Experienced in training new employees, inventory management, and merchandising.

Work History – Pizazz Studio Inc., Walgreens (temporary during pandemic), Walmart (seasonal), Target (seasonal)

Hospitality Customer Service Associate – Provided high quality customer service to guests in restaurant settings. Collaborated with the team to resolve issues with customers, waitstaff, and management. Pitched in extra hours to help when departments were short-staffed and during large events. Established and maintained clean and comfortable “home” environments by performing cleaning duties. Reported any damage, maintenance problems, safety issues, and potential hazards to management. Received lifeguard certification including First Aid/CPR/AED.

Work History – Christian Village of Mason, Great Wolf Lodge, Holiday Inn

EDUCATION, TRAINING, AND ACHIEVEMENTS

Xavier University, Cincinnati, Ohio – Exercise Science Major (2019 – 2020)

Ohio University, Athens, Ohio – Psychology Major (2017 - 2018)

Alpha Delta Pi Sorority at Ohio University

Recipient of the Earl and Kathryn Congdon Family Foundation Scholarship

Recipient of the Loveland Athletic Boosters Scholarship

Simply Power Yoga, 200 Hour Registered Yoga Teacher

Studied French, Calculus, Biotechnology, Psychology

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