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Customer service

North Bend, WA
March 22, 2023

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To promote excellent customer satisfaction through honest, sincere, and caring service


House/Pet sitter-self employed

Address of Employer

P.O.Box 2231

North Bend, Wa. 98045

Name of Supervisor:

KariLin Wilson (owner)

Employment Start Date:

January 1, 2020

Employment Ending date:

Still working part time

Providing in-home nurturing services for pets and keeping their schedules while the owners are away.

Nanny/Sitter – Self Employed

Address of Employer

P.O. Box 2232

North Bend, WA 98045

Name of Supervisor

S. Barclay (Client)

Employment Date Start

Oct 2012

Employment Date End

Sep 2018

Provided nurturing in-home nanny services to more than two children ranging from infant to young adolescent. Fosters the development of proper manners and instills discipline.

Facilitated a safe, caring, and stimulating environment for children.

Took care of pets including dogs and cats with routine duties as pet sitter such as feeding, grooming, walking dogs, and cleaning litter boxes.

Performed housekeeping duties as requested by client such as laundry, preparation of meals, and light cleaning.

Responsible for transporting and managing schedules for children’s activities such as afterschool sports, recreational camps, and doctor appointments

Care Giver – Residential


Special Care Agency

Address of Employer


4121 McKinley St.

Carnation, WA 98014


Name of Supervisor

Linda Weeks

Employment Date Start

Aug 2010

Employment Date End

Mar 2017

Provided comprehensive home care for seniors and individuals with developmental or physical disabilities

Assisted with care plan such as personal hygiene, toileting, dressing, bathing. Prepares meals and monitors medication schedule.


Performs home care such as light housekeeping, laundry, shopping for supplies, and taking out garbage.

Ensured safe transportation for clinician appointments and other requested errands.

Facilitates and supports family relationships by coordinating continuum of living services, promoting self-determination, independence, and competence.

Teacher’s Aide and Kitchen Staff


Snoqualmie Valley School District

Address of Employer


8001 Silva Ave SE/PO Box 400

Snoqualmie, WA 98065


Name of Supervisor

S. Bend – North Bend Elementary


J. Belcher – Mount Si High School


Employment Date Start

Sep 2005

Employment Date End

Jan 2011

Task Done (Describe every job duty done on this work site)

North Bend Elementary, classroom and recess duty

Elementary grades from First to Fourth Grade. Ages five (5) to ten (10) years old.

Mount Si High School, kitchen and teaching assistant for physically disabled students

High School ages from sixteen (16) to nineteen (19), students with disabilities.

Acts as aide in facilitating student-teacher relationships providing social, academic, and behavioral support.

Participates in assisting student with reading, comprehension, and math competencies as delineated by class instructor.

Ensures that food preparation areas are clean and hygienic as a kitchen aide.

Kitchen duties include washing utensils, managing food storage, and proper rubbish disposal.


School/College Name, Location


Completion Date

University of Phoenix (online)

Phoenix, AZ 85040

Associate of Arts Degree

Health Administration

Graduated 02/28/2009

Bellevue College

Bellevue, WA 98007

General Education

Prerequisites for Nursing

Last Attended 1990

Mount Si High School

Snoqualmie, WA 98065

High School

Graduated 1988


Interpersonal Communication at above satisfactory level

Excellent Customer Service

Management of time, resources, and working environment

Supports leadership vision and goals

Operates International Business Machines (IBM)



oPhone Operator

o40-60 Words Per Minute (WPM)

Software Proficiency (Intermediate)

oMicrosoft Office

oMicrosoft Outlook

oSocial Media navigation


Available upon request

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