Service Agent Customer
Resume:
JOMESHA JACKSON
Minden, LA ***** · 214-***-****
*************@*****.***
EXPERIENCE
JULY 2021- PRESENT
CAGE CASHIER, LOUISIANA DOWNS
Customer Service
Cash Cage inventory and inspections
Ensure all monetary deposits are correct
OCTOBER 2018 – MAY 2021
PRODUCTION OPERATOR, orica
Manufacturing and packing explosives for different mining companies
Safety Advisor
Assistant Team Lead
MAY 2017- OCTOBER. 2018
Customer Service Agent - TELEPERFORMANCE
Shreveport, LA
• Handled inbound customer service calls
• Answered technical support inquiries via incoming, chat or email
• Demonstrated excellent customer service skills with the ability to take ownership in assisting, researching, and resolving customer service issues
• Performed other duties as needed
MARCH 2015 – APRIL 2017
LINE COOK, Meadowview Rehab and Nursing Center
Customer Service
Documented Inventory
Made beverages and desserts for residents in the nursing home
FEBRUARY 2011 – FEBRUARY 2015
RETURNS CLERK/LINE SELECTOR/AREA SUPERVISOR, HARRISON COMPANY
Customer Service
Processed customer credits from stores
Stocked goods
Selected different products on the lines for different convenient stores and gas stations
EDUCATION
MAY 2006
HIGH SCHOOL DIPLOMA, minden high school
Minden, LA
SKILLS
Manufacturing (4 years)
Customer Service (6 years)
Telecommunications (4 years)
Warehouse Experience (10+ years)
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