Entry Clerk Data

OLIVIA FREEMAN

**** * *****, *******, ** ***** ***********@*****.*** 312-***-****

PROFESSIONAL SUMMARY

Trustworthy, responsible Circuit Court Clerk with 14 years of experience providing knowledge and understanding of court forms, workflow, including ability to interpret judicial orders. Ability to multi-task, and problem solve, Demonstrate excellent verbal and communication skills, Ability to interpret information from electronic docket. Leadership ability to work independently and as a team as required when performing job duties. Knowledgeable of coordinating courtroom activities with outside agencies. Well-organized, Handle co-workers and customers with respect and courtesy.

Circuit Court Clerk, Clerk of The Circuit Court of Cook County Provide consistent record keeping to Cook County

Maintain accurate and complete customer records

Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices Call cases clearly, administers oaths, accept filings Respond to litigants and attorneys inquiries by phone and/or email and fax Prepare and review case files prior to court call

Perform auditing and verification procedures on court forms, orders and documents

Maintain and secure case files, forms, and other courtroom documents for court proceedings

Provide daily data entry of court orders

File and entered stamp court documents for record keeping Customer Service Representative, DHL Express

Provided quality service to customers regarding package shipments and deliveries

Responded to customers inquiries by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Recommended improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Determined charges for services requested

Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills EMPLOYMENT HISTORY

Nov. 2008 – Present

Chicago, IL

Aug. 2000 – Sep. 2008

Chicago, IL

Bachelor of Science: Business Management

University of Phoenix - Chicago, IL

Associate of Applied Science: Computer Information System Harold Washington College - Chicago, IL

EDUCATION

Nov. 2010

Dec. 1999

Communicating

Data Entry and Coding

Providing Customer Service

Courtroom procedures

SKILLS

Experienced

Experienced

Expert

Experienced

Contact this candidate