Post Job Free

Resume

Sign in

Service Representative Customer

Location:
Maryland Heights, MO
Posted:
March 21, 2023

Contact this candidate

Resume:

David Graybill

Maryland Heights, MO *****

314-***-****

adv2dl@r.postjobfree.com

Professional Summary

Endeavored in each position to effectively communicate requirements, potential problems and solution resources.

Worked to incorporate all in the workplace in decision making, exploration of more efficient practices.

Shard in the workload whenever possible, as a supervisor/leader

Accomplishments

Awarded Navy Achievement Medal for

work in last duty station

Skills

Leadership, both in front and assisting those in charge

Route Planning,Route Management,Vehicle Maintenance Requests,

Map Reading,Employee Training,Trip Documentation,

Customer Relationships,DOT Requirements,Daily Vehicle Inspections,

Maintain Regulatory Compliance

Work History

February 2019 - February 2023

Tri-National Inc - St .Charles MO

Commercial Vehicle Driver

Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.

Transported items to and from company site with focus on safety and efficiency.

Documented all routes, delays and passenger information.

Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.

Researched and adhered to planned highly efficient routes to optimize schedules.

Inspected truck for defects and safe operating condition before, during and after trips.

Maintained telephone and radio contact with supervisor to receive delivery instructions.

Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Operated with safety and skill to avoid accidents and delays.

November 2006 - February 2019

Hogan Transportation - Earth City, MO

Commercial Truck Driver

Acted as solo and team driver, traveled the lower 48 and Canada, crossing borders, ensuring documentation for

customs crossings both to and from Canada

Dropped and hooked trailers and changed configuration of equipment.

Interacted with customers and offered exemplary service, escalating issues to manager.

Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.

Finalized daily logs on schedule to update internal records and uphold DOT requirements

Conducted the Beta test of the Qualcomm system for the company, Ensuring that correct commentary was made for each change of duty status

October 2001 - May 2005

Vista Print - St. Louis MO

Customer Service Representative

Followed up with customers about resolved issues to maintain high standards of customer service.

Delivered exceptional customer service to every customer by leveraging extensive knowledge of product/services

and creating welcoming, positive experiences.

Cross-trained and backed up other customer service representatives on various accounts

September 1995 - October 2001

Mosby Publications - St Louis, MO

Manufacturing Specialist

Developed specifications for printing and binding, hard cover, soft cover and saddle stitched books.

Did on site color correction, worked with vendor to accelerate the process of manufacture through efficient communication, daily status up dates and timely submission of required data.

October 1991 - September 1995

World Color Press - Dyersburg, TN

Customer Service Representative

Served as in plant representative for customer, issuing printing, binding, press configuration and shipping instructions.

Trained new hires in customer service on document systems, press configurations, bindery operations and teaching that instructions should be written so they cannot be misunderstood.

May 1976 - September 1995

US Navy - Various

US Naval Officer

supervised and coordinated maintenance and inspection on ships equipment.

Served as Damage Control Officer and Boat Group Commander.

Supervised and participated in efficiency studies to relieve the downsizing of shore installations

Served as training officer for Navy training requirements, conducting training and maintaining records.

Acted as assistant to Security officer for physical and computer security.

Education

May 1976

University of Missouri - Columbia Columbia, MO

Bachelor of Arts Anthropology And Naval Science



Contact this candidate