Alia Hafez
Camarillo, CA ***** *********@*****.***
California State University Fullerton August 2015-May 2019 Bachelor of Science, Health Sciences
Johns Hopkins University August 2020-Current
Master of Science, Healthcare Systems Engineering
WORK
HR Assistant-Cedars-Sinai Medical Center- Cedars-Sinai-Beverly Hills, CA August 2021-Current
● Verifies and corrects job case submittals for accurate pre-hiring processes
● Requests position codes from Human Resources Information System team for specific cost centers and job codes for case input
● Prepares transfer of job descriptions, minimum work requirements, and creates questions for prospective candidates and recruiter acquirement before final job postings
● Follows-up with requested, rejected, and pending review case statuses for smooth approval path processes
● Schedules phone interviews and maintains Outlook calendars, employee records, and talent acquisition updates for several recruiters
● Experienced as an HR generalist to answer calls regarding COVID supplemental pay, Leave of Absence Inquiries, Benefits, Verifications of Employment, and all other Cedar’s policies Clerical Aid II-City of Long Beach- Long Beach, CA November 2020-August 2021
● Contributed to accounts payable cycles with costs incurred with FEMA
● Conducted explanations to justify eligibility and reimbursements to FEMA
● Reconciled financials between grant submittals and city systems
● Verified, analyzed, documented health insurance eligibility statuses of patients for the COVID billing process Passenger Control Agent-Saudi Airlines/LAX-Los Angeles, CA March 2016-January 2021
● Assessed and tailored to needs of passengers requiring ADA assistance
● Ensured services were compliant with airline safety protocols and standards
● Provided customer service to airline services and staff
● Facilitated passenger travel arrangements
INTERNSHIPS
Park Vista-Fullerton, CA September 2017-April 2019
● Assisted in leading Activities of Daily Living for senior residents
● Assessed and established proper safety measures within the facility
● Facilitated and promoted participation in daily entertainment
● Promoted health awareness through exercise programs East West Medical Group-Fullerton, CA
● Administered research on Childhood Adversity and its Link to Adult-Onset Fibromyalgia
● Generated materials to promote a variety of therapy treatments
● Assisted health professionals directly with patient ailments
● Handled medical records and filling for optimal organization office standards Fibromyalgia and Chronic Pain Center-Fullerton, CA
● Interpreted medical studies and statistics of fibromyalgia and chronic pain to staff members on current events
● Coordinated follow-up correspondence with more than 50 study participants daily
● Performed data entry updates in center’s patient database
● Managed patient information in compliance with HIPAA standards Torrance Memorial Medical Center-Torrance, CA
● Assisted front desk staff with administrative tasks based on X-ray, CT, MRI, Barium or Ultrasound tests
● Ensured patient paperwork accuracy and completion before relaying information to radiology technicians
● Escorted and aided patients with changing procedures to ensure smooth procedure processes
● Requested Compact Disk results from staff for patient acquisition and records Alia Hafez
Camarillo, CA 93010 *********@*****.***
COMPUTER SKILLS
● Tyler Munis
● Vendor Central
● Invoice Central
● Purchase Order Inquiry
● Simpler
● Noridian
● Medicaid
● Availity
● Optum
● Transunion TLO
● NextGen
● Amadeus Altea Customer
Management
● Microsoft office (Excel,
PowerPoint, Word,
Outlook)
● HireRight
● OTAC
● SNOW
● Qcera
● Lawson