Data Entry Reservations Agent

Kaitlyn Petovello

1-937-***-**** ************@*****.*** 1121 Westmont Dr. Springfield Ohio 45503

Education

**** ******* *********** **** ******

**** ********* ****** *** ***** State Community College

Work Experience

2022-2022 Receptionist BDL Supply

Create the schedule for a day in advance

Answer phones

Scan in documents from previous day

Check in drivers and show them where to go

A lot of miscellaneous stuff for my manager

2020 – Present Trucking Dispatch Night Dispatch

Input in and out times into the computer (Data entry)

Answer calls and text messages from drivers

Make calls and sent text messages from drivers

Give drivers routes and addresses

2018 – Present Food Delivery DoorDash

Pick up food from restaurants and fast-food companies and deliver it to customers

2018 – 2019 Cashier Service Champion Taco Bell

Cash out customers

Take Orders

Work the drive through and lobby lines

2016 – 2017 Processing Specialist Assurant

Process documents into system (Data entry)

Make phone calls to insurance companies, agents and homeowners

Training new employees

2015-2016 Billing Agent Fedex Freight

Answer phones

Enter Bill of Ladings into the system (Data entry)

Assist customers by phone

2014 – 2015 Reservations Agent Red Rood Contact Center

Answer phones

Make reservations for the Red Roof Inn Hotel across the USA

2014 – 2014 Office Administrator K&K Forwarding

Work full time in an office answering phones

Enter Bill of Lading into the system (Data entry)

Complete Invoices

Helped the manager with any office duties he had

2013 – 2013 Daycare Assistant ECEC

Worked with toddlers 18 months to 3 years old

2012 – 2013 Monogrammer Thirty One Gifts

Sew purses and bags

Inspected bags before they were shipped out

Packed and prepared bags and purses into boxes

2012 – 2012 Caregiver Senior Helpers

Cared for seniors

Cooked and cleaned their houses

Took the seniors to appointments and places they needed to go

2011 – 2012 Waitress Bob Evans

Waited tables

Cashed customers out

Took phone orders

Cleaning

2010 – 2012 Cashier Kmart

Cashier

Stocked shelves

Answered phones

Customer service desk

Skills

Data entry, answer phones with great adequate, fast learner, fast paced worker, I can work with a team or as an individual. I have great customer service experience and always willing to reach my goals.

References

Tammy Crippen Carrie Burns Steve Galbraith

Coworker Coworker Manager

937-***-**** 937-***-**** 250-***-****

Contact this candidate