Banquet Server Customer Service

JUAN ANTONIO TINOCO

San Diego, CA *****

619-***-**** - ******.******@*****.***

PROFESSIONAL SUMMARY

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

SKILLS

Guest Relations

Suggestive Selling

Quality Control

Cash Handling

Menu Memorization

Pos Operation

Cool Under Pressure

Check Payment Processing

Food Sales and Promotion

Order Accuracy

WORK HISTORY

03/2021 to 01/2023 Server

Dennys Inc – 692 E St, Chula Vista

Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers. Used slow periods to restock supplies, salad bar, Beverage area, and hot plate area. Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives. Answered customers' questions, recommended items, and recorded order information.

02/2018 to 10/2020 Banquet Server

Party Staff Inc – 2515 Camino Del Rio S, Suite 235, San Diego, Ca Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.

Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Arranged food, utensils and condiments on trays to serve meals with necessary items.

Attended to Guests needs in professional dining setting EDUCATION

05/2017 High School Diploma

Diego Springs Academy - San Diego

LICENSES & CERTIFICATIONS

Food handlers card

LANGUAGES

English

Native or Bilingual

Spanish

Limited Working

German

Limited Working

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