Service Representative Office Clean

Tana M. Sanabria To obtain a position was a dynamic company, where I can excel and be

promoted with in.

***** *** **.

Union City, CA 94587 510-***-****

*************@*****.***

SKILLS

Professional while maintaining a friendly attitude.I have interpersonal skills, dependable and reliable. I work good with a team as well as alone. I catch onto new tasks quickly. I adapt quickly to new situations.

Experience

The Trades Guild.com, San Leandro, California-Assistant Manager/Floor Support

May 2001-March 2003

I assisted call-center representatives with problems, escalated calls, and any support they may have needed to make that call pleasant and successful. I kept daily, weekly, monthly excel reports of performance and progress. Helped with schedule and did all mailing and Communication with clients as needed.

Providian financial INC, San Francisco California-Customer service representative

October 1999-May2001

I took inbound calls, set up new accounts, payments on accounts, I gave advice on certain products and services that fit customers needs.

United Indian Nations INC, Oakland California - Receptionist

June 1998-October 1999.

I greeted all clients and visitors upon arrival, I answered all incoming calls Direct them accordingly and took messages when needed. Make copies and did faxes. And kept the office clean and tidy, I also handed out payroll checks on Fridays.

Education

Fremont High School, Oakland California-Basic education and college preparation

August 1993-1997

Meritt community college, Oakland California- Paralegal

course studies

November 2013

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