TAMMY DELOREY

Edmonton, AB

587-***-****

587-***-****

adv296@r.postjobfree.com

Experienced Customer Service Professional with a strong work ethic.

HIGHLIGHTS OF QUALIFICATIONS

•Over 8 years of cashier and customer service experience in retail environments.

•Comfortable with inventory management, merchandising, and order fulfillment.

•Proserve Certification.

•Skilled in customer relationship development, lead generation, and sales.

•Passion for improving service delivery and exceeding expectations.

•Standard First Aid

RELEVANT WORK EXPERIENCE

Direct Energy

Aventura Marketing Sales November 2022 February 2023

•Setting up the booth and signage

•Walking around and asking people if they have or know

about Direct Energy

•Talking to people about how they can save money by switching from their electiricty and gas bill to Direct Energy

•Signing people up for services

Parking Lot Attenant March 2022 - November 2022

REEF Impark

•Take payment for parking

•Balance cash at the end of the shift

•Help direct people to parking spots and show them where to exit

Product Demonstrator July 2021- Feb 2022

Club Demonstration Services Costco

•Prepares demonstration carts for shifts (days, evenings, and weekends)

•Creates product displays

•Introduce product features to customers to encourage sales

•Consistently reaches or exceeds sales targets

•Independently researches products to provide expanded information to customers

•Clean and sanitize product carts at the end of each shift

•Light housekeeping duties in the staff office

Personal Caregiver Feb 2012 –Jan 2021

Self-Employed

•Purchased groceries and cooked according to dietary restrictions.

•Cleaned bedrooms, bathrooms, and living areas.

•Prioritized relationship and trust building.

Airport Security Screener April 2010 –May 2011

Paladin Security

•Searched carry-on and checked baggage to locate prohibited items such as weapons.

•Performed pat-downs and handheld wand searches of passengers.

•Demonstrated respect, friendliness, and willingness to help wherever needed.

Cashier Feb 2009 – March 2010

Canadian Tire

•Processed debit, credit, and cash transactions using a Point of Sale system.

•Ensured customers were fully satisfied with their shopping

experience and service.

•Stocked shelves and cleaned around the tills.

•Ensured cash float accuracy at beginning and end of shift.

Route Representative Jan 2006 – Dec 2008

Western Coin Vending

•Restocked vending machines with products including beverages,

chips, and candy.

•Collected coins and performed minor maintenance on machines.

•Completed routes in a timely, efficient, and safe manner.

Cashier & Keyholder April 2000 – Nov 2005

Esso Gas Station

•Processed debit, credit, and cash transactions using a Point of Sale system.

•Managed inventory; ordered merchandise and stocked shelves.

•Maintained a clean and welcoming store to ensure a positive customer experience.

•Sold lottery tickets, registered numbers, and managed lottery safe

OTHER EXPERIENCE

EDUCATION

High School Diploma, Sturgeon Composite High School

1990

Proserve Certificate, Alberta Gaming Liquor & Cannabis 2021-2026

Standard First Aid Certificate, Edmonton Alberta

2023-2026

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