Keisha A.Ramsay

*** *** ****** ***

Brooklyn,NY *1207

646-***-****

adv280@r.postjobfree.com

Objectives:To acquire a customer service representative position that will enable the utilization of my 8 years of work experience at Qualfon Guyana Inc. To secure a challenging position in a reputable organization to expand my learnings,knowledge and skills.

Key Skills

Excellent Team Player

Self Motivated Individual

Certified in Microsoft Excel,Business Maths,Publisher,Windows,Office Essentials Work Summary:

Partners In Care

08/15/2019-Present:Home Health Aide

Provide home care services,doctors visits,reporting to nurses about patient’s health,teaching patients about self care skills. Qualfon Inc

09/08/2014-02/21/2019:Customer Service Representative Listening to customer’s concerns and handling complaints and returns Giving detailed explanation about services and products Reviewing customer’s accounts and transactions while resolving issues Communicating with customers in- person through email chat or over phone Monitoring customer satisfaction levels

Education Summary

09/04/1993-07/06/1998:Central High School

09/01/1998-07/15/1999:Adult Education Association Of Guyana Inc Ms Certificate Mathematics,English Language,Social Studies Integrated Science 02/13/2021-03/12/2022:Certificate in Phlebotomy Technician Mr Nithin Pulakkat

Recruitment Lead

Long Island City

New York,11101

Dear Mr Nithin,

I am applying for the position of Customer Service Representative. I firmly believe my 8 years experience with Qualfon Inc will qualify me for this position. Enclosed please find my resume complete with work history and educational background. I thank you for your time and consideration in this manner. Respectfully,

Keisha A.Ramsay