Customer Service Representative
Resume:
Keisha A.Ramsay
Brooklyn,NY *1207
***************@*****.***
Objectives:To acquire a customer service representative position that will enable the utilization of my 8 years of work experience at Qualfon Guyana Inc. To secure a challenging position in a reputable organization to expand my learnings,knowledge and skills.
Key Skills
Excellent Team Player
Self Motivated Individual
Certified in Microsoft Excel,Business Maths,Publisher,Windows,Office Essentials Work Summary:
Partners In Care
08/15/2019-Present:Home Health Aide
Provide home care services,doctors visits,reporting to nurses about patient’s health,teaching patients about self care skills. Qualfon Inc
09/08/2014-02/21/2019:Customer Service Representative Listening to customer’s concerns and handling complaints and returns Giving detailed explanation about services and products Reviewing customer’s accounts and transactions while resolving issues Communicating with customers in- person through email chat or over phone Monitoring customer satisfaction levels
Education Summary
09/04/1993-07/06/1998:Central High School
09/01/1998-07/15/1999:Adult Education Association Of Guyana Inc Ms Certificate Mathematics,English Language,Social Studies Integrated Science 02/13/2021-03/12/2022:Certificate in Phlebotomy Technician Mr Nithin Pulakkat
Recruitment Lead
Long Island City
New York,11101
Dear Mr Nithin,
I am applying for the position of Customer Service Representative. I firmly believe my 8 years experience with Qualfon Inc will qualify me for this position. Enclosed please find my resume complete with work history and educational background. I thank you for your time and consideration in this manner. Respectfully,
Keisha A.Ramsay
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