Information Technology Quality Assurance

KEVIN L. MITCHELL

*** *********** *****

Fayetteville, GA 30214

Phone: 770-***-****

Email: ********@*****.***

OBJECTIVE

To obtain a position in Networking where I can demonstrate technical and business knowledge for lifelong professional development. My dedication, meeting goals, creativity and the ability to follow through can be utilized for the better growth of the company as well as myself.

EDUCATION

● American Intercontinental University

o Bachelor of Information Technology (August 2002- December 2003)

● Cisco Certified Network Associate (CCNA 2022)

PROFILE SUMMARY

● Cisco CCNA Certified, Cisco ID: CSCO14063828

● Completed Professional training on Cisco CCNA & CCNP Routing and Switches, enterprise, wireless and security

● I have clear understanding of Cisco Routers andSwitches.

● Well versed with LAN & WAN implementation.

● Comprehensive problem solving abilities and willing to learn team facilitator hard working values. TECHNICAL SKILLS

● Undertaking CCNP training

● Good knowledge of OSI & TCP/IP model

● Configuration and Troubleshooting Cisco 1800, 2600, 2800 series routers.

● Configuration and Troubleshooting of Cisco 2950,3750 series catalyst switches.

● Configuration of routing protocols: Static, Ripv1,Ripv2, EIGRP, OSPF And BGP.

● Switching: VLAN, VTP, STP, DTP.

● Router summarization, load balancing.

● Experience of cisco routers backup & recovery.

● Implementing LAN & WAN connections using switches and routers.

● Knowledge of ipsec VPN.

● Setup of layer 2 & layer 3 switching.

● Knowledge of BGP, MPLS, ACL, NAT, PAT, PPP, FRAMERELAY, DHCP, DNS, NTP. WORK HISTORY

Thales (March 2015- March 2023) 1800 NE Expressway Suite B Atlanta, GA 30329 678-***-****

Quality Assurance Lead- Supervise over ten employees; responsible for conducting necessary quality test and analysis for software programs and development; develop new methods; establish metrics; offers feedback and make recommendations for improvements

Verizon (August 2011- October 2014) 4 Piedmont Center Suite 400, 3565 Piedmont Rd NE Atlanta, GA 30305 404-***-****

Network Support- Maintained the organization’s networks; analyze, troubleshoot, and evaluate networking problems. Ensured the network was kept safe and secure. Managing workstations, servers, switches, routers & wireless modems. Resolving connectivity, file sharing & firewall related problems.

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