Support Representative Service

JOHN BILBO

Ocean Springs, MS *****

228-***-**** • ********@*****.*** linkedin.com/in/john-bilbo- 3a68ab125

SUMMARY

Experienced Director of Business Development with a demonstrated history of working in the medical device industry. Strong sales professional skilled in Negotiation, Medical Devices, Customer Relationship Management (CRM), Healthcare, and Product Development. As a DBD with DME Express and Cardinal Health, I provided total DME device and supplied solutions with unparalleled support. No matter what needs, large or small, my goal is to get you what you need at a reasonable price and in a timely manner.

Salesforce Vendor Relations Customer Service

Written and Verbal Communications

PROFESSIONAL EXPERIENCE

DME Express LLC, Gulfport MS 2017 to Present

BUSINESS DEVELOPMENT REPRESENTATIVE

Sale Representative over the southern Mississippi market as well as the Mobile Alabama Area. I work daily with present clients to get what they need through email, phone calls and text messages. Also seek out new potential clients to present them with our products.

Cardinal Health, Dublin Ohio 2015 to 2017

SENIOR FIELD SERVICE TECHNICIAN

Company liaison for Cardinal Health in the Mississippi/Louisiana market, providing excellent sales and services for all clients/customers assisting account manager with cold calls, and in-service training for new facilities, was on call 24/7 for local service area (as well as nationwide at times), overnight travel for customer support and service. Installation, startup, repair, and maintenance of devices. Weekly territory visits to all accounts in the market customer service second to none in our area.

Innovative Therapies Inc., Pompano Beach FL

FIELD SERVICE REPRESENTATIVE 2010 to 2015

Responsible with the Mississippi/Louisiana market promoting and providing company products and services in various locations. 12 to 16 weekly accounts visit with cleaning repairing and replacing devices and delivery of products. $1.5M a month (corporate wide) in-service, repair, maintenance, and supply of devices and supplies 24 hour on-call service.

EDUCATION: The University of Southern Mississippi, Hattiesburg, MS BS Health Education 2003

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