Registration Specialist Payment Poster

Jeanette McNeail

*** ***** ***** **.

Fort Worth, Tx 76108 Phone: 817-***-**** E-Mail: *******************@*****.***

ALCON

Packaging tech I Fort Worth, Texas 10/2018 – Present

• Responsibilities require thorough inspections, packaging, and assembling according to company policy. Also, perform final checks for defective items, ensure all working items make it to the designated area or inventory, and keep detailed records of materials and shipments.

CHI Health Clinics - CHI Health

Medical/Insurance Verification Omaha, NE 10/2017 – 6/2018

● Verifying patient insurance before and after their visit over the phone and online. Correcting old and new insurances. Answering incoming lines for patients that want to update their insurance.

DoubleTree Hotel – Westmont Hospitality

PT PBX Operator Omaha, NE 04/2017 – 06/2018

● Answer incoming calls for guest inquiries, transfers to various departments and dispatching drivers. Front desk duties as assigned; such as guest check-in, reservation scheduling and cancellation. Exceptional customer service and positive attitude required.

MedSynergies, Inc. - CHI Health Creighton University Medical Center

Medical/Insurance Payment Poster Omaha, NE 01/2012-09/2017

● Successfully record and process payments for bills, fines, fees, or other insurance transactions. Document and issue receipts for payments made in person, over the phone, online, or through the mail. Also performed customer service and accounting duties using a variety of office and computational machines to track and maintain account information, enter alphanumeric data, code documents, create financial reports, and responsible for preparing bank deposits, which required accuracy and reconciling any errors.

Children’s Hospital and Medical Center – University of Nebraska Medical Center

Hospital Patient Registration Specialist Omaha, NE 06//2010-12/2012

● Collect patient information and perform several administrative functions, from verifying insurance to executing admissions, transfer, and discharge procedures in a fast-paced environment. Performing all tasks with close adherence to both hospital rules and regulatory

compliance. Made sure all clients properly filled out and signed all relevant insurance and hospital release forms ensuring their records were accurate of all payments received and provided patients’ insurance companies with the proper paperwork that reflected all related transactions.

Nebraska Medical Center – Nebraska Medicine, University of Nebraska Medical Center

Unit Secretary Omaha, NE 04/2005-05/2010

● Handle administrative duties organizing the health care office to allow the medical staff to focus on their patient care. Responsibilities included answering the phones, making copies, scheduling appointments, maintaining supplies, admitting patients, administering and maintaining patient records, breaking down medical charts for record keeping and coordinate billing.

Education

Harry A. Burke High School Omaha, NE 1982

Specialized Training/Software

Patient registration, Insurance verification, Payment processing, Epic, NextGen, 10-Key/Reverse 10-Key, understanding of medical terminology, Typing, Paper Vision.

References available upon request.

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