Subhadeepa Nallasamy
Fremont, CA
**********.*********@*****.***
CAREER SUMMARY
A dynamic professional with overall 6+ years of work experience specialized in Software Testing (Manual) of Client Server, Web and Mainframe Applications and possess a vast knowledge in the Healthcare and Banking domain ( Credit Card).
HIGHLIGHTS
Mentored the offshore team and trained them on TS2 application that resulted in reduction of project execution time
Acted as the SME (Subject matter expert)for credit card domain and VRU
Received “On spot Awards” for performance and “Best performer” award by the Client (CapitalOne UK)
SKILLS & TOOLS
Testing Tools : TS2(Mainframe), ProphiT, QC 9.0, DMT
Virtualization Tools/Client: VMware VSphere 4.0
Defect Tracking Tools : Clear Quest, TSYS Extranet
Applications : DDS, Placement Plus, VRU, Dialler, ProphiT,Credit care, PACS
Databases : MSSQL (2008/2012), ORACLE
PROFESSIONAL EXPERIENCE
Technical Specialist - CGI Bangalore India (Aug 2016 – Aug 2017)
Scotia Bank- ICE Desktop
ICE Agent Desktop is an application developed in PEGA 7 CPM Framework operated in Ottawa call centre. This application is integrated with A6, TSYS and CMOD applications.It is designed to support customers in resolving Credit card related issues.
Roles & Responsibilities
Acted as an Off shore co-ordinator and test lead
Facilitated Requirements Walkthrough to the team
Performed Data Conditioning through TS2 Application
Reviewed Test cases created for DRS
Performed Verification of data update in TS2
Facilitated TS2 and Cards domain Knowledge transfer to the team
Technical Specialist - Philips Electronics India Ltd. (Sep 2010 – Feb 2013)
Intellispace PACS
Description: IntelliSpace PACS delivers a critical application that aims to improve the delivery of patient care and safety. Philips iSite PACS solution enables healthcare institutions to distribute, manage and store medical images and related patient information efficiently and cost-effectively.
Roles & Responsibilities
Analysed the requirements from clients
Involved in Preparing Test plan and test cases
Involved in executing the test cases and raising the defects in Defects Management Tool
Acted as a SME for DICOM and VRU
Awarded SPOT award twice and best performer of the month thrice in a row
Software Engineer - Wipro Technologies, Bangalore, India (Jul 2007 – Aug 2010 )
Client: Capital One Bank,UK
Forex Reporting, Wipro Technologies (Jan 2009 - June 2010)
The Forex reporting project mainly focuses on the introduction of new fee called the foreign exchange fee for the customers who carried out the foreign exchange transaction either inside/outside UK.
Debit card processing over VRU, Wipro Technologies (Feb 2009 – July 2009)
Debit card processing over VRU project is an initiative to provide options for the customers to make payment through telephone. Various systems like Logic group, Voice response unit and Real time message platform were involved.
Roles & Responsibilities
Analyzing the requirements from clients
Involved in Preparing Test plan and test cases
Involved in executing the test cases and raising the defects in Defects Management Tool
Acted as a SME for onshore and Offshore KT
Involved in Regression Testing
Co-ordinated with third parties to carry out Test Execution
Worked at Client location(UK) for KT and perform test execution
Mentored Team members to gain knowledge on tools and concepts
Educational Qualification
BE, Computer Engineering, Anna University, Chennai India (Mar 2003 - Mar 2007)