Subhadeepa Nallasamy

Fremont, CA

669-***-****

adv25d@r.postjobfree.com

CAREER SUMMARY

A dynamic professional with overall 6+ years of work experience specialized in Software Testing (Manual) of Client Server, Web and Mainframe Applications and possess a vast knowledge in the Healthcare and Banking domain ( Credit Card).

HIGHLIGHTS

Mentored the offshore team and trained them on TS2 application that resulted in reduction of project execution time

Acted as the SME (Subject matter expert)for credit card domain and VRU

Received “On spot Awards” for performance and “Best performer” award by the Client (CapitalOne UK)

SKILLS & TOOLS

Testing Tools : TS2(Mainframe), ProphiT, QC 9.0, DMT

Virtualization Tools/Client: VMware VSphere 4.0

Defect Tracking Tools : Clear Quest, TSYS Extranet

Applications : DDS, Placement Plus, VRU, Dialler, ProphiT,Credit care, PACS

Databases : MSSQL (2008/2012), ORACLE

PROFESSIONAL EXPERIENCE

Technical Specialist - CGI Bangalore India (Aug 2016 – Aug 2017)

Scotia Bank- ICE Desktop

ICE Agent Desktop is an application developed in PEGA 7 CPM Framework operated in Ottawa call centre. This application is integrated with A6, TSYS and CMOD applications.It is designed to support customers in resolving Credit card related issues.

Roles & Responsibilities

Acted as an Off shore co-ordinator and test lead

Facilitated Requirements Walkthrough to the team

Performed Data Conditioning through TS2 Application

Reviewed Test cases created for DRS

Performed Verification of data update in TS2

Facilitated TS2 and Cards domain Knowledge transfer to the team

Technical Specialist - Philips Electronics India Ltd. (Sep 2010 – Feb 2013)

Intellispace PACS

Description: IntelliSpace PACS delivers a critical application that aims to improve the delivery of patient care and safety. Philips iSite PACS solution enables healthcare institutions to distribute, manage and store medical images and related patient information efficiently and cost-effectively.

Roles & Responsibilities

Analysed the requirements from clients

Involved in Preparing Test plan and test cases

Involved in executing the test cases and raising the defects in Defects Management Tool

Acted as a SME for DICOM and VRU

Awarded SPOT award twice and best performer of the month thrice in a row

Software Engineer - Wipro Technologies, Bangalore, India (Jul 2007 – Aug 2010 )

Client: Capital One Bank,UK

Forex Reporting, Wipro Technologies (Jan 2009 - June 2010)

The Forex reporting project mainly focuses on the introduction of new fee called the foreign exchange fee for the customers who carried out the foreign exchange transaction either inside/outside UK.

Debit card processing over VRU, Wipro Technologies (Feb 2009 – July 2009)

Debit card processing over VRU project is an initiative to provide options for the customers to make payment through telephone. Various systems like Logic group, Voice response unit and Real time message platform were involved.

Roles & Responsibilities

Analyzing the requirements from clients

Involved in Preparing Test plan and test cases

Involved in executing the test cases and raising the defects in Defects Management Tool

Acted as a SME for onshore and Offshore KT

Involved in Regression Testing

Co-ordinated with third parties to carry out Test Execution

Worked at Client location(UK) for KT and perform test execution

Mentored Team members to gain knowledge on tools and concepts

Educational Qualification

BE, Computer Engineering, Anna University, Chennai India (Mar 2003 - Mar 2007)

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