GRACIELA PROROK

**** * ******, **** ***, Chicago, IL 60634 · 773-***-**** Phone

Email – adv23h@r.postjobfree.com

To use my clerical and Microsoft skills in a professional way to offer excellence and dedication in a work environment.

EXPERIENCE

1989-2021

ADMINISTRATIVE ASSISTANT, CHICAGO DEPARTMENT OF AVIATION Assisted supervisor in daily office procedures and performed special projects when requested. Answered telephone calls, sorted and distributed mail and ordered supplies, composed letters on Microsoft Word and prepared Excel spreadsheets, created and maintained administrative files, scheduled daily appointments for supervisor, prepared invoices and requisitions on Financial Management System (FMS), greeted visitors and employees who met with the supervisor, sent FedEx packages and used FedEx.com, revised and established procedures and trained new staff in new procedures, prepared for meetings and ordered catering. Prepared travel requests and prepared expenditures.

1982-1988

SECRETARY, CHICAGO DEPARTMENT OF PUBLIC WORKS

Typed letters and reports, checked the calculation on job estimates, filed, faxed and performed data entry on the Personal Computer. Met and greeted visitors and performed special projects when needed.

EDUCATION

WRIGHT COLLEGE

KELLY HIGH SCHOOL

SKILLS

Front Desk

Clerical Experience

Data Entry

Telephone Etiquette

Microsoft Word

Microsoft Office

Eagerness to learn

Organizational Skills

Verbal & Written

Critical Thinking

ACTIVITIES

Taking long walks has helped me feel better and to get connected with nature. Volunteering my time in helping people who are less fortunate than me, by donating money, being kind and sharing compassion. I speak Spanish fluently and would love to learn another language.