AURALY DE LA CRUZ

Lawrence, MA ***** • 978-***-**** • adv231@r.postjobfree.com

Professional Summary

Enthusiastic willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Skills

Customer Relationships

Loading and Unloading

Product and Service Sales

Willing to Learn

Fast learner

Customer Assistance

Paperwork Completion

Inventory Reporting

Verbal and Written Communication

Cash Register Operation

Organized PaperworK

Bilingual (Spanish/English)

Work History

Stocking Crew Member, 01/2023 to 03/2023

Amazon – ANDOVER, MA

Consistently lifted materials weighing as much as numbers pounds. Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Performed inventory control, such as counting, and stocking merchandise. Maintained effective team member communication.

Receptionist, 03/2022 to 09/2022

Dental Dreams LLC – LAWRENCE, MA

Provided clerical support to company employees by copying, faxing, and filing documents. Resolved customer problems and complaints.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Corresponded with clients through email, telephone, or postal mail. Pizza Cook, 01/2020 to 08/2020

Pizza Hut – Methuen, MA

Prepared ingredients ahead of time to promote efficiency in dish garnishing. Prepared raw materials for cooking by cutting vegetables and preparing dough. Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.

Education

High School Diploma: 06/2019

Lawrence High School - Lawrence, MA

Languages

Spanish

Native or Bilingual

English

Native or Bilingual