Service Representative Data Entry
Resume:
Anita Bressler
Clearfield, PA *****
**************@*****.***
I'm very driven & give 100%. I believe that I can be an asset to your company if given the opportunity.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Apartment cleaning tech.
R&R Realty - Clearfield, PA
April 2018 to Present
Go into empty apartments & deep clean. Plus minor fixes.
Galley Supervisor
Ingram barge Company - Paducah, KY
January 2015 to January 2017
Cook 3 meals a day plus snacks for 10-12 men.Do all ordering of food. Stay within budget.
Cook/Prep
Franciscan University of Steubenville - Steubenville, OH
January 2013 to January 2015
• Cook meals for students. Clean. Follow recipes. Prep for next day. Correct storage/cooking/cooling/
preparation of food.
Customer Service Representative/Sales
Rainbow Sweepers - Steubenville, OH
January 2013 to January 2014
• Assisted customers with a warm and professional attitude
• Processed orders, exchanges and refunds
• Assisted customers with questions
• Interacted with customers through live chat
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls
• Booked appointments
• Managed customer accounts
• Wrote call center scripts
• Assisted with technical support duties
• Performed data entry for customer information and orders
• Interacted with customers through live chat
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls
Manager
Weav's Marlinn - Weirton, WV
January 2010 to January 2013
• Handled day-to-day operations
• Managed day-to-day operations
• Handled opening and closing of restaurant
• Responsible for hiring new recruits
• Prepared staff schedules
• Balanced tills
CNA - Certified Nursing Assistant
Clarion Care Center - Pennsylvania
January 1995 to January 1999
• Monitored vital signs
• Worked in a nursing home and nursing facility
• Provided caring, intimate, hands-on healthcare for patients and residents
• Took care of approximately 8-10 elderly, disabled and cancer patients daily
• Handled minor wound care
• Assisted with feeding clients, patients and residents 3 meals per day
• Assisted with bathing clients, patients and residents
• Helped clients, patients and residents with daily living needs
• Worked with mechanical lifts, as needed
• Communicated client's, patient's and resident's condition to the nurse in charge
• Cleaned rooms and linens
• Made beds
Education
High school diploma
Keystone High School - Knox, PA
April 1990 to April 1991
Skills
• Supervising Experience
• Conflict Management
• Leadership
• Live chat
• Cold calling
• Technical support
• Upselling
Assessments
Work style: Reliability — Expert
June 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Expert
Sales skills — Highly Proficient
January 2023
Influencing and negotiating with customers
Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Highly Proficient
January 2023
Motivating others to achieve objectives and identifying improvements or corrective actions
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Contact this candidate