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Data Entry Customer Service

Location:
Katy, TX
Posted:
March 22, 2023

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Resume:

Laura Critendon

adv20m@r.postjobfree.com/713-***-**** cell

linkedin.com/in/laura-critendon-457b64234

Dependable, Responsible, Motivated, Driven

Skills:

- Office Management/Research/Data Entry/Problem Solving

- Monthly Marketing Reports/Broker Price Opinions for HUD

- Short Sale Negotiations, Accounts Payable/Receivable/Collections Opening/Closing Accounts

- Computer/Banking/Real Estate/Communications/Customer Service/Cash Handling

- Fast Learner/Motivated/Responsible/Dependable/Work well under pressure

- Multi-tasking/Ability to work independently/Time Management Skills Education:

2-year College in Liberal Arts & Sciences Real Estate Licensing Corning Community College- Corning, N.Y. Champion School of Real Estate- Houston, T.X. 198*-****-****-Present (on-line)

Work Experience:

Houston Realtors- Katy, TX

August 2009-March 2022

Owner/Office Manager (Remote Office)

Successfully completed time sensitive Monthly Marketing Reports/Broker Price Opinions appraisals for HUD for value of assets. Inspection of assets. Research of taxes, deeds, titles for O & E Reports. Communications, management, collections for tenants. Opening/Closing accounts. Successful Short Sale Negotiations bringing (pre) foreclosures to closing table. Overseeing all office management- paying vendors, answering client calls, responding to tenants and agents, tasks/reports for Broker. Responsible for time sensitive assignments from HUD. Other office duties as they were presented. Countrywide Home Loans FSL- Houston, T.X.

May 1997-February 1999

Loan Closer/Loan Funder

Managed and prepared all documentation for closings, including escrow. Review of all signed closing documentation and approved completed documents for closing. Ordering and dispersing wire transfer funds upon closing. All communications with brokers, loan officers, title companies and bank. Corrected, reviewed and collected all documentation for discrepancies of closed loan files in previous years to sell mortgages. Successfully closed pending closings and funded by end of monthly cycle. Beal Bank- Houston, T.X.

Personal Banker

Prepared all documents for CD, Money Market, IRA. High volume client management. Efficient fast pace multi-task atmosphere. Answering client inquiries, multi investments from clients, establishing and maintaining client relationships. Opening/Closing accounts. Educating clients on investment banking options/products.

Community Bank- Katy, T.X.

New Accounts/Teller Trainer

Opening and closing accounts. Customer Service as well as educating customers of banking products for their needs. Maintenance of accounts, i.e.; IRA, CDs, checking/savings, loans. Assisting loan officers with customers financial needs. Training tellers/filling in for teller positions. Volunteer Work;

HOA Board of Director President- Strathmore Subdivision, Katy. T.X. Holocaust Museum Volunteer/Tour Guide

Houston Proud- Houston, T.X.



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