Center Associate Customer Service

Trina Hurt

** ***** **

Harrison, OH *****

Phone Number:513-***-****

Email: **********@*****.***

A dedicated customer service professional with 5+ years customer service experience.

Professional Experience

Smitty’s Lounge – North Bend, OH 03/2017 to Present

Bartender

Managed bar area including cocktail design and menu, inventory, regulation compliance, and high quality customer relationships to increase restaurant value

Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to ensure high volume of daily and weekly sales

Produced and balanced daily and weekly sales reports to assess and coordinate staff, while subsequently improving organizational profit.

Take 5 Bar and Grill – Cincinnati, OH 05/2014 to 03/2017 Waitress/Lead

Trained and supported new servers

Worked in a management position, working with front end employees and servicing customers when issues arise with the business

Worked with up to 40 customers across 5 tables at once effectively and efficiently

Edited POS system to adjust for changes in prices and new inventory to assist ease of usage for employees

BP -Harrison, OH

03/2011 to 06/2012

Cashier

Operated: cashier and pump register, bills counter machine, credit cards machine and lottery machine

Checked and balanced daily sales report

Received, revised and arranged store goods

Cyndi’s Garden Center –North Bend, OH

10/2006 to 02/2011

Garden Center Associate

Assisted customers and other staff members when needed

Sales and excellent customer relationships

Organized greenhouses to maintain an orderly and professional appearance

Accomplishments

College Graduate of Lincoln College of Technology in November 2011 with degree in Medical Coding and Billing

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