RODNEY LISZEWSKI

*** ******* *****

WINCHESTER, VA 22602

815-***-****

adv1v0@r.postjobfree.com

Professional Summary

Senior IT professional focused on objectives offering a high level of customer service adapting to technical and functional requirement is seeking to become a top producer in a dynamic organization.

Core Qualifications

Self-starter with ability to work individually or as a team member. Operating in various roles from Programmer/Analyst through People Management

Experienced with the project life cycle from requirements through design, development, and production support

Ability to communicate written and verbally with various organizational levels internally and externally

Focused on delivery of the objectives while delivering a high level of customer service

Comprehend the use of new and existing technologies and their application to business requirements.

Development and execution of testing strategy and plans

Manage, educate, and coach business team members to achieve their best performance.

Promotion of corporate excellence

Interaction between business and technical groups to deliver requesting communities solutions.

Experienced with data extraction and analysis using SQL in various data base technologies

Accomplishments

Received special recognition rewards for delivery of business objectives exceeding corporate expectations.

Created and maintained a knowledge base in Confluence.

Managed workload remotely onboarding new personnel while replacing retiring personnel while maintaining high customer satisfaction.

Work Experience

OPTION CLEARING CORPORATION, CHICAGO, IL

QA Manager, November 2018 – April 2023

Lead QA Analyst, September 2009 – November 2018

Supervise workflow to collaborate acquiring, strategizing, delivery and recording results of testing requests from internal and external parties to meet testing objectives and control points.

Responsible for various levels of testing from proof of concept through production certification in concurrent environments.

Simulate of production processing in nonproduction environments to mitigate risks in production.

Learn and comprehend functionality of peer systems and their direct and indirect impact on the environment to present in production simulated environments.

Troubleshoot and resolve testing environment issues impacting delivery of requests.

Manage team members in accordance with corporate goals and objectives.

Provide leadership and motivation to team members to deliver a high level of customer service while achieving their highest potential.

Use SharePoint, Confluence, Jira, and Jira boards, to record stories, post results and track project progress.

Provide operational knowledge of mainframe, windows, UNIX/LINUX platforms

Train and educate team members in business functionality and technical concepts as data base and SQL usage.

DYNAMIC INTERACTIVE SOLUTIONS, CO, WOODSTOCK, IL

Consultant

Assisted corporate staff and users with the identification and resolution of IT system issues.

Developed, documented, and revised quality standards, system design and test procedures.

Developed, tested, installed, and enhanced production systems.

Delivered a customer service level that exceeded expectations.

Determined the adaptability of third-party software to a client’s environment while learning the software.

Analyze business requirements to design computer systems, using techniques such as structured analysis, data modeling.

Interview, survey workers and observe business operation to gather system requirements.

Supervise work assignments of programmers and system analysts.

Various long-term contracts from working on UNIX/LINUX and mainframes with IMS DB/DC, IDMS DB/DC and DB2. Completing various assignments as a Programmer/Analyst, Lead Programmer Analyst and Project Manager. Clients included Options Clearing Corporation, American Medical Association, Chicago Board Options Exchange, American Hospital Supply, Motorola, GM - Electromotive Division, AON Insurance, GE Capital, FMC

INDECON INC, CHICAGO, IL

Consultant

Performed programmer/analyst duties ranging from requirements gathering to production support.

Began as a Programmer/Analyst Trainee and advanced to Programmer/Analyst at CNA Insurance.

DYNAMIC INTERACTIVE SOLUTIONS, CO, WOODSTOCK, IL

Network Administrator Consultant

Administered, maintained, troubleshooted IT networks and related computing environments which included computer hardware, systems software, applications software, and their configurations.

Performed data backups and disaster recovery operations.

Planned, coordinated, and implemented network security measures to protect data, software, and hardware.

Operated master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

Monitored network performance for performance and modification to enhance performance.

Acted as the technical liaison between software vendors and client and became primary computer support for small business networks ranging from 5 to 25 users.

Researched new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.

Trained people in computer system use.

Education

NOVELL, INC, PROVO, UT

CNE – Certified Network Engineer, Jun 1994

ROOSEVELT UNIVERSITY, CHICAGO, IL

Computer Science, BS

WILLIAM RAINEY HARPER COLLEGE, PALATINE, IL

Data Processing, AAS

WILLIAM RAINEY HARPER COLLEGE, PALATINE, IL

Accounting, AAS

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