Customer Service
Resume:
Kylie E. Crawford
**** ****** **, ********* ** **023 • Tel: (831) - 444 - 1193 • E-Mail: *************@*****.*** PROFESSIONAL EXPERIENCE
Server Sept ’21 --
Mohi Social – Morgan Hill, Ca
Effectively record orders and answer all questions about the menu, along with offering recommendations upon request.
Serving food, and beverages orders for takeout and dine in. Anticipating guest’s needs and providing attentive service. Supporting my team and assisting with other restaurant requirements in order for a safe and presentable experience for the guests.
Crew Member Sept ’20 – Aug ‘21
Saladworks – Hollister, CA
Maintained high cleanliness and health code standards Upheld professional standards in appearance, performance, and quality of work. Deliver a problem free experience by offering alternative suggestions based on dietary restrictions. Understanding each guest as a unique individual and being able to aid in all settings. Engage guests with warmth, genuine kindness, and positivity to ensure guests feel welcomed. Provide quality customer service in a range of situations to solve disputes to create a more enjoyable environment.
Shift Manager Jun ‘19 – Jan ‘20
Ohana Shaved Ice – Hollister, CA
Provided quality customer service in a range of situations to solve disputes to create a more enjoyable environment.
Operated cash register to process transactions and refund complying to company policy. Standard bookkeeping and keeping inventory daily.
Managed facility cleaning, maintenance, and repair needs. Maintained high performance and morale through successful and diligent training along with continuously motivating others. Organized and directed store operations…training, monitoring, staff management and customer service. EDUCATION
Gavilan College – Gilroy, CA
Expected graduation 5/23
Skills and Extra Curricular
Computer: Adobe Creative Suite, Microsoft Office,
Google platforms.
Social Media: Instagram, Facebook, Twitter, Snapchat Sports: Volleyball, Track & Field.
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