Luis A Alameda
786-***-**** ********@***.*** Opa-locka, FL 33054
SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
SKILLS
Performance improvements
Communication skills
Safety protocol
Customer relationship management
Calm under pressure
Employee scheduling
Client relations
Safety assurance
Leadership and team building
Team building and motivation
Fluent in Spanish
EXPERIENCE
Retired, Self-employeed, April 2021-Current
Opa-locka, FL
Retired. Looking for a Part-time job.
Security Officer, SecurAmerica, September 2014-April 2021 Sunrise, FL
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Secured personnel and premises by inspecting buildings and patrolling property. Completed incident reports to record security or loss prevention incidents. Documented security-related situations and submitted in-depth reports to superiors. Reported safety hazards for remediation response.
Warned persons of rule infractions or violations and evicted violators from premises. Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles. Provided friendly and professional assistance to employees, visitors and customers. Warned violators of rule infractions and escorted unauthorized persons off premises. Security Officer, Admiral Security Services, Inc., June 2010-September 2014 Sunrise, FL
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Secured personnel and premises by inspecting buildings and patrolling property. Verified photo IDs and tickets to allow guests passage. Completed incident reports to record security or loss prevention incidents. Documented security-related situations and submitted in-depth reports to superiors. Reported safety hazards for remediation response.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles. Provided friendly and professional assistance to employees, visitors and customers. Monitored building and property entrances and exits to detect intrusions and protect assets. Monitored security cameras to identify and respond to suspicious activity. Reviewed guest identification and employee credentials to authorize entry onto premises. Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Warned violators of rule infractions and escorted unauthorized persons off premises. EDUCATION AND TRAINING
Security D License
Miami Dade College, Miami FL May 2010
Certified
School Crossing Guard, Department of Transportation, Miami, FL September 2009 Certified
Auto Mechanics, Vocational Institute of Florida, Miami FL December 1977 High School Diploma
Miami Edison Senior High School, Miami FL