Sales Representative Social Media
Resume:
KATELYN SIMMONS
NMLS Number: *******
*************@*****.***
**** *** **** *********** ******* 32304
O RGANIZED AND DRIVEN ADMINISTRATIVE PROFESSIONAL WITH MORE THAN FOUR YEARS OF EXPERIENCE IN THE AUTOMOTIVE INDUSTRY . I’ M EXCITED ABOUT THIS NEW JOB OPPORTUNITY IN THE LOAN INDUSTRY, AS IT WOULD ALLOW ME TO CONTRIBUTE TO A LOAN INDUSTRY COMPANY, AND I FEEL I CAN DO SO WITH MY CREATIVITY AND INTEREST IN THE INDUSTRY .
O BJECTIVES
Seeking a fulfilling position that offers growth opportunities and allows me to expand my skills and experience.
E DUCATION
NMLS REGISTERED 2376586 PASSED NATIONAL EXAM
University of Alabama in Birmingham (UAB)
Majored in Psychology and Minor in Communications
Jefferson State Community College
Associates Degree in Science
E XPERIENCE
4+ years in Automotive Business Development, Management and Sales. Hyundai 252 Capital Circle SW Tallahassee Florida 32304 Internet Sales Representative January 1, 2018 – October 28, 2018
● Cold and warm called 80-100 new and existing customer accounts per day.
● Consistently exceed target goal of 10% closing ratio.
● Contacted new and existing customers to see how specific products could meet their needs.
● Answered customer questions regarding products, prices, and availability.
● Identified issues with existing marketing material to drive process improvements.
● Generated business development awareness by implementing in-depth sales and marketing training programs.
Tallahassee Dodge Jeep Chrysler Ram Fiat 3987 W Tennessee St. Tallahassee Florida 32304
Internet Sales Representative October 30, 2018 – Current
● Cold and Warm called 100-120 new and existing customer accounts per day.
● Consistently exceed target goal of 20% closing ratio.
● Generated new accounts implementing effective networking and content marketing strategies.
● Identified issues with existing marketing material to drive process improvements.
● Created and conducted unique marketing proposal presentations and customer responses.
● Responsible for Social Media Promotional response system. Vehicle Exchange Manager October 1, 2020 – August 1, 2021
● Build rapport with customers to build a base of referrals to establish customer network
● Work with Service Advisors & Server Database System to identify possible opportunity benefits to customers.
● Meet and greet customers in the service drive while discussing possible trade in opportunities
● Attend sales and product information meetings to perform and encourage team members of all promotions and projections.
Vehicle Product Specialist October 1, 2020 – August 1,2021
● Investigated and resolved grievances from existing and prospective customers, and forwarded unresolved complaints to designated departments for additional investigation.
● Maintained proficiency on industry trends, new and pre-owned vehicle inventories, and individual vehicle features.
● Researched new automotive releases to maintain knowledge of new products and trends.
● Informed customers of associated dealer services and products such as extended warranties. SKILLS
● Able to learn quickly
● Multitasking
● Prioritize regular learning and training practices.
● Embrace appointment culture
● Proficient with Microsoft Office software, computers, electronic devices, social media, and the Internet.
● Able to work with a wide range of persons and personalities. ACCOMPLISHMENTS
● Raised my department's closing numbers from 6% to 20%.
● Held 3 different positions of increasing responsibility within the same Company.
● Analyzed and organized lead sources to grow customer satisfaction and retention.
● Perfect attendance throughout the pandemic.
● Maintained employment although college.
GOALS
● Expand my knowledge and skills.
● Secure a responsible career opportunity to expand my training and skills, while making a significant contribution to the success of the company.
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